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Consumer Alert

Socially distancing from COVID-19 robocall scams

Karen Hobbs
Scammers – and scammy companies – are using illegal robocalls to profit from Coronavirus-related fears. Listen to some of the latest scammy robocall pitches, so you can be on the lookout and know how
Consumer Alert

Thinking critically about Coronavirus news and information

Jennifer Leach
It's dizzying, the amount of information out there about the Coronavirus. You’re dealing with story after story online and through social media, television, radio, and in newspapers and magazines —
Consumer Alert

Now more than ever, spot the scams with #FTCScamBingo

Jennifer Leach
D uring the Coronavirus outbreak, many people are working from home — and maybe even, for the first time in a long time, answering calls from unfamiliar phone numbers. It might be your colleague’s
Consumer Alert

FTC: Coronavirus scams, Part 2

Colleen Tressler
Last month, we alerted you to Coronavirus scams we were seeing at the time. Earlier this month, we sent warning letters to seven sellers of scam Coronavirus treatments. So far, all of the companies
Consumer Alert

Sprays and pills that cure it all? Not true.

Rosario Méndez
Marketers try to sell us things like sprays and pills that supposedly cure it all, help us lose weight, get rid of wrinkles, and more. But some marketers make claims about their products without
Consumer Alert

Online security tips for working from home

Lisa Weintraub Schifferle
Teleworking during the Coronavirus outbreak? While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new
Consumer Alert

Checks from the government

Jennifer Leach
Please visit Coronavirus stimulus payment scams: What you need to know for the most recent information. As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the
Consumer Alert

Look before they ship

Lesley Fair
You’ve spotted a gotta-have-it item online. You’ve looked into the price, product details, and return information. Ready to click the BUY button? Not so fast. If you don’t pay careful attention to a
Consumer Alert

$153 million in Western Union refunds

Bridget Small
Refund checks worth about $153 million are going out to over 109,000 people who sent money to scammers through Western Union wire transfers. The $153 million is a portion of the money Western Union
Consumer Alert

Credit repair firm settles with FTC

Colleen Tressler
Your credit score affects whether you can get a loan — and how much you’ll have to pay to borrow money. People with low credit scores often have to pay more. So when a company says they’ll help you
Consumer Alert

FTC: Detox tea claims are hard to swallow

Colleen Tressler
Looking to improve your health or lose a few pounds? Maybe detox teas promoted by celebrities on social media have caught your eye. Before you pay up and down a cup, listen to what the FTC has to say
Consumer Alert

The FTC goes after several top affiliates of MOBE

Cristina Miranda
Who doesn’t want to earn easy, fast money online, and make six figures a year? That’s what an online business coaching and investment opportunity called “My Online Business Education”, or MOBE
Consumer Alert

FTC settles pain relief device case for $4 million

Seena Gressin
If you live with chronic and severe pain, over-the-counter devices that promise powerful, drug-free relief can be tempting, even if they’re costly. But, before you invest in products that promise life
Consumer Alert

What's a money mule scam?

Lisa Weintraub Schifferle
Scammers may try to use you to move stolen money. If you help them, you could be what law enforcement calls a money mule. Money mule scams happen several ways. The story often involves scams related
Consumer Alert

Fake offers for secret shopper jobs

Bridget Small
Did you get an offer to be a secret shopper for a well-known company? It might come as text, email, or letter inviting you to work on a ‘research project starting soon in your area.’ Several people
Consumer Alert

Welcome to NCPW 2020

Andrew Smith
Welcome to National Consumer Protection Week (NCPW) 2020. Today kicks off the 23rd year of one of the FTC’s biggest annual events. Whether you’re new to NCPW or a longtime participant, I hope you’ll
Consumer Alert

Join us for NCPW 2020 on March 1-7!

Ari Lazarus
National Consumer Protection Week (NCPW) is coming up next week, and we’d love for you to join us. NCPW is a time when the FTC joins with local, state and national partners to bring you information
Consumer Alert

FTC refunds $34 million to Office Depot customers

Bridget Small
The FTC is sending refund checks to more than 541,000 people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free “PC Health Check
Consumer Alert

Is that text message about your FedEx package really a scam?

Alvaro Puig
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine