Consumer Alerts

If you got a gift this holiday season that wasn't quite right, you may be looking to return it. Here’s some advice to help make the process go more smoothly.

If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us.

Have you gotten a call about a prize for a contest you never entered? It might be a scam. We’ve been hearing about scammers calling to say you’ve won a boatload of money from Publishers Clearing House

What’s one way to keep your money safe from scammers during the holidays? If you’re in the check-out line buying gift cards, make sure they’re for gifts. Only gifts. Not because someone tells you to

Experience tells us that scammers will follow the record-setting winds, rainfall, and storm surge that have left thousands of East Coast residents, from Florida to Maine, under water or without power

A personalized holiday gift used to mean a shirt with a monogram. But the popularity of at-home DNA test kits suggests that personalized presents have gotten a lot more personal. If genetic test kits

A blueprint to wealth? Not so fast. The FTC says a business opportunity scheme known as "Blueprint to Wealth" has been targeting people who want to make money working from home and using false

Ever think about clicking on ads for big markdowns or close-out sales in your feed? Social media seems to know what’s on your shopping list, whether it’s the season’s hot toys, electronics, or other

When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it's out for delivery. Notifying you about

Whether you’re excited about buying the car of your dreams or just trying to make your budget stretch to get reliable transportation, the car buying process can be stressful. It can also be costlier

As residents in Tennessee and other southern states begin to assess the damage caused by deadly tornados and severe weather over the weekend, we know the question is not if but when scammers will show

Scams can be hard to spot because they often look just like the real thing. That includes job scams. They crop up on real job sites, including places like LinkedIn. Scammers have even invited people

Planning to travel this holiday season? No matter where you’re going (over the river and through the woods), how you’re getting there (planes, trains, and automobiles), or where you’re staying (home

QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or

Lots of folks look for jobs during the holiday season to make some extra cash or pay bills. But scammers follow seasonal employment trends, too, advertising jobs the same way honest employers do. They

Did Credit Karma say you were “pre-approved” for a credit card, but you ended up denied credit? Then you might be eligible to get a payment.

Talking about scams is one of the best ways to protect yourself, your loved ones, and your community against scammers. You don’t have to be an expert, especially with tools to help get the

Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts

This time of year, you’re probably buying lots of things online. Gifts, decorations, food! But what if something you’ve ordered shows up different than advertised? Or damaged? Or never comes at all

Trouble making car payments? Worried about repossession? Unexpected life events, like a job loss or drop in income, may affect your ability to pay your bills, including car payments. If you’re worried