Consumer Alerts

(View or share the YouTube version of the video.) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some

As 2022 winds down, many of us are still feeling the financial effects of the pandemic: from finding work to buying or renting a home; from getting loans to simply making ends meet. And as we work to

We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing

The FTC enforces the Eyeglass Rule, which gives you the right to get your eyeglass prescription — whether you ask for it or not — and at no extra charge once your eye exam has been completed. Having a

You might have heard that scams mostly affect older adults, but reports to the FTC tell a different story. Last year, adults under 60 — our Gen X, Millennial, and Gen Z neighbors — were more likely to

Looking for a New Year’s resolution? Here’s one for you: Keep your hard-earned money safe from scammers by spotting and avoiding gift card scams. Then help others spot and avoid them, too. Scammers

Credit card debt can be stressful. Interest rates can be high, and if you miss or can’t make your full payments, that growing balance can be overwhelming. Enter a group of companies that promised to

For lots of us, the holiday season is a good time to pick up some part-time work. It’s when retailers and delivery services need extra help — and it’s when some extra income wouldn’t exactly hurt. But

IRS impersonators have been around for a while. But as more people get to know their tricks, they’re switching it up. So instead of contacting you about a tax debt and making threats to get you to pay

In the FTC’s latest case targeting fake COVID-19 claims, the agency took action against Margrett Priest Lewis and the company she founded and manages, Precision Patient Outcomes, Inc. (PPO). Lewis and

Timeshare exit companies advertise a lot. Many "guarantee" they can get you out of your timeshare contract, but sometimes these companies are simply a scam. In a case announced today, the FTC said a

Unwanted calls are annoying — but when a caller says they’re an FBI agent collecting on a legal judgment entered against you, it’s also scary. No matter how urgent and serious the call sounds, neither

Dreaming about making extra cash with an online business or by trading cryptocurrency? Are you ready to ditch the 9 to 5 life to be your own boss? You might see business opportunities and training

The failure of a major cryptocurrency exchange has wiped out many crypto investors, and it could lead to potential scammers looking to cash in. Find out how to avoid them. Some scammers offer so

As we continue to honor and celebrate veterans, scammers increase efforts around holidays — like Veteran’s Day — to try to take advantage. Right now, a banking scam is tricking veterans (and current

Shopping for a car? With new car prices averaging more than $48,000, you may be thinking about buying used. But in the wake of disasters like Hurricane Ian, tread lightly: after a hurricane or flood

November is American Indian and Alaska Native Heritage Month, and the FTC joins the country in honoring the cultures and many contributions of indigenous peoples across America. This year's theme is

Want to help charities that support servicemembers and veterans? Around Veterans Day, charity scammers seek to take advantage of your generosity. They contact you about fake veteran and military

If you or one of your loved ones are on Medicare, you’re probably aware that open enrollment ends on December 7. And you’re probably reviewing and comparing different options to select a plan that’s

Have you ever been unhappy with a service — like your phone or Internet — and tried to cancel it? But, when you tried, you found it difficult or nearly impossible? Learn about the ways companies