Consumer Alerts

When it comes to telemarketing and extended auto warranties, what you’re promised on the phone…may not be what you get. Today, the FTC announced a settlement in its case against American Vehicle

You may think buying an auto service contract can help ease the burden of costly repairs. While a service contract might sound like a good idea, it could duplicate coverage you have through your

Shopping for a car? With new car prices averaging more than $48,000, you may be thinking about buying used. But in the wake of disasters like Hurricane Ian, tread lightly: after a hurricane or flood

When car shopping, you shouldn’t be charged more than the advertised price, or more than other people because of the way you look or where you’re from. That’s wrong, dishonest, and illegal. Today the

Buying a car is a big purchase that most of us have to finance. Many people who financed vehicles they bought at Tate’s Auto had their vehicles repossessed. Why? According to the FTC, Tate’s Auto

The FTC is working to address deceptive advertising and unlawful add-on sales in the auto industry by considering changes to the law that would give the agency better tools to protect consumers and

If you’re looking for a way to make some extra money, you might be thinking about renting out your car through a peer-to-peer (P2P) app like Getaround, Turo, or HyreCar. Like other P2P companies that

One thing that comes with being in the military is almost constant change — new cities, new homes, new friends — and new cars. As part of Military Consumer Month, if you’re thinking about buying a new

Sometimes good gizmos go bad. If the gizmo — whether a motor vehicle, home appliance, or other consumer product — is under warranty, you may want to bring it to the dealer for repair. Or, you may

Over the past ten years, the FTC has brought more than 50 auto-related law enforcement actions. Despite these actions, deceptive advertising and unlawful add-on sales continue to cause people to spend

Napleton, a multi-state auto dealership group, has settled a joint FTC and Illinois lawsuit alleging that it charged customers hidden fees for unwanted add-on products and discriminated against Black

Reports to the FTC, analysis of data from FTC enforcement actions, and research have shown that people living in majority Black communities are disproportionately harmed by fraud and other consumer

Many of us depend on our cars — for work, errands, shuttling kids, and visiting loved ones. Maybe we love the freedom and convenience cars give us — but many of us find the car-buying process

During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto

Are you worried that you won’t be able to make your next car payment because you’ve lost your job or income because of the Coronavirus? Or are you already behind on your payments? You’re not alone

If you have a 2012, 2013, or 2014 Passat 2.0L TDI and got the approved emissions modification, Volkswagen has identified a potential problem with the “fix” it installed on your car that needs your