Consumer Alerts

During open season for the Health Insurance Marketplace, you might have seen an increase — maybe a flood — of ads for health plans. The ads might promise comprehensive health insurance…but the plan

Scammers pretending to be from the government tell convincing stories to steal your money or personal information. But now they’re taking a new, layered approach — and here are some clues to spot it.

Is there a legit reason for someone to send you to a Bitcoin ATM? The short answer is NO. Will someone from the government send you to a Bitcoin ATM? NEVER. If you’ve followed this Anatomy of a Scam

One way to spot a scam is to understand its mechanics. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s

Scammers say and do things that can tell us they’re lying — and they’re not who they pretend to be. Of course, to hear or see those clues, we have to get past the panic scammers make us feel, thanks

We expect banks and brokers to keep our money safe. We think they’ll stop or warn us about suspicious transfers out of our accounts. But do they? Scammers are exploiting that trust and getting people

When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of

People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect”

That call or text might not seem like a scam. It might look like it’s Apple or Microsoft, saying there’s a problem with your computer. (It’s not.) It might seem like it’s Amazon, saying there’s a

Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my

Scammers are at it again, this time pretending to be “Sheriff’s deputies” and threatening to arrest doctors, physician assistants, and nurses for missing a court date. So how do you spot this scam?

Nobody likes getting bombarded with robocalls. Not only are they annoying, but they’re often pushing scams for things like fake auto warranties and credit card debt relief programs. The FTC and law

Tired of getting endless robocalls? We are too. Robocalls aren’t just a pain to get, they’re often pushing scams for things like fake auto warranties and debt relief. But scammy robocallers can’t do

Unwanted calls are annoying — but when a caller says they’re an FBI agent collecting on a legal judgment entered against you, it’s also scary. No matter how urgent and serious the call sounds, neither

As we continue to honor and celebrate veterans, scammers increase efforts around holidays — like Veteran’s Day — to try to take advantage. Right now, a banking scam is tricking veterans (and current

In the past 18 years of the National Do Not Call Registry, those of you signed up for the registry (244 million phone numbers right now) have reported millions upon millions of unwanted sales calls

Calls from scammers are annoying and can cause a lot of trouble when you realize, too late, that they’re scams. What’s even worse? When they target a client or loved one you’re caring for. So today

Unwanted calls are annoying. They can feel like a constant interruption — and many are from scammers. Unfortunately, technology makes it easy for scammers to make millions of calls a day. So this week

This pandemic has brought lots of side effects. Lost jobs, lost income, and lost homes are themes we see around the country — and scammers know just how to take advantage of these worries. Another

When it comes to unwanted calls, there are a few universal truths. First, you can’t trust caller ID. Second, nobody likes a robocall. And third, it’s all about call blocking. If you watch The