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Consumer Alert

Five ways to keep scammers and hackers away

Alvaro Puig
We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That personal information has value — not just to us, but to scammers and hackers who want to steal our identities. Here are five things you can do to keep scammers and hackers at bay.
Consumer Alert

How to avoid getting burned by solar or clean energy scams

Larissa Bungo
When temperatures rise, utility costs do, too. While reputable companies can help you save money with clean or solar energy improvements, scammers offer more than they can deliver. The scams vary, but here’s the gist: someone claiming to be with the government or your utility company promises big savings on your utility bills from solar energy or other home improvements designed to increase energy efficiency. If you agree to the scammer’s offer, it could cost you tens of thousands of dollars.
Consumer Alert

How to avoid scams related to the latest immigration announcement

Gema de las Heras
There’s lots of news lately about a new immigration process for spouses and stepchildren of U.S. citizens. If you’ve been paying attention, the scammers have too. They might call, email, or send text messages claiming to have special access. Or say they can help you apply now, for a fee of course. But those are lies. Here’s how to find out if you’ll be eligible and avoid immigration scams.
Consumer Alert

Protect yourself from scams as you recover from Hurricane Beryl

Gema de las Heras
If you live in the path of Hurricane Beryl as it moved through Texas, recovering is your number one priority right now. Unfortunately, scammers take advantage of situations like these to strike. Here's some information to help you spot and avoid the scams as you do your best to recover.
Consumer Alert

Avoid scam websites that offer to help you get or renew your passport

Gema de las Heras
Do you need to apply for or renew your passport? If you search online, the top results might show official-looking websites that say they can renew or get you a passport. Some of these websites are private companies that charge you for services that are free on the U.S. Department of State website…while others are scammers trying to take your money and personal information.
Consumer Alert

Planning to drive in another country? Here’s how to avoid International Driver’s Permit scams

Larissa Bungo
Wondering if you need an international license to drive in a country you’re visiting? Every country has its own rules for visitors who want to drive. In some, like Canada, your U.S. driver’s license is all you need. Other countries require you to get an International Driver’s Permit (IDP). Scammers try to confuse you with fake IDPs and websites that not only take your money and give you nothing but can also cause you trouble abroad.
Consumer Alert

Military Consumer Month 2024

Samuel Levine
July is Military Consumer Month, so we’re deploying advice you can use. No matter what stage of military life you’re going through, you could encounter an imposter scam: someone pretending to be your bank’s fraud department, the government, a relative in distress, a well-known business, or a technical support expert. Want to protect yourself and the people you care about? Let the FTC help.
Consumer Alert

No one is using your Social Security number to commit crimes. It’s a scam.

Alvaro Puig
The phone rings. Your caller ID says it’s the Social Security Administration. You hesitate. You’re not expecting a call from them, and you’ve heard about impersonation scams. But something inside you makes you pick up. And everything you’re about to hear is designed to scare you into doing whatever the caller says.
Consumer Alert

That text about overdue toll charges is probably a scam

Andrew Rayo
When you go through a toll, you know you’ll need to pay a fee to use that road or bridge. But scammers are targeting drivers with text messages pretending to be from the tolling agency collecting “overdue toll charges.” Here’s what to know about this text scam.