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Consumer Alert

Trouble with your ABCmouse membership? You’re not alone

Amy Hebert
Juggling life at home with kids? Like many parents, you might’ve looked into different ways your kids can learn from home online. Maybe you’ve even signed up and paid for a program. But say over time
Consumer Alert

What to do when you (and your kids) are online at home

Jennifer Leach
If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

What to ask before buying internet-connected toys

Cristina Miranda
What’s on your holiday wish list? Perhaps a smart speaker for your kids’ bedroom, or a cuddly cool internet-connected smart toy to help them learn? Before you give one of these connected toys, read
Consumer Alert

Video games, loot boxes, and your money

Amy Hebert
Play video games, or have kids who do? For most of us, that’s a yes, according to a recent industry survey. It also means you might have heard of loot boxes. Loot boxes are the containers you come
Consumer Alert

It’s Privacy Awareness Week 2019

Allison Lefrak
This week is Asia Pacific Privacy Authorities (APPA) Privacy Awareness Week, held annually to raise global awareness about privacy issues. This year’s theme “Protecting Privacy is Everyone’s
Consumer Alert

Parental Advisory: Dating Apps

Lisa Weintraub Schifferle
Parents be warned: some dating apps – like FastMeet, Meet24 and Meet4U – allow adults to find and communicate with children. Concerned parents should remove these apps if they’re on children’s devices
Consumer Alert

COPPA: A few tips to keep your child safe online

Lisa Lake
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for
Consumer Alert

Buying an internet-connected smart toy? Read this.

Cristina Miranda
Before giving in to your kid's plea for a new toy, you may want to collect some information about it. Why? Well, for one thing, that toy may want to collect information about your kid. I’m talking