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How To Recognize, Remove, and Avoid Malware

Malware is one of the biggest threats to the security of your computer, tablet, phone, and other devices. Malware includes viruses, spyware, ransomware, and other unwanted software that gets secretly
Consumer Alert

Ignore bogus COVID vaccine survey

Colleen Tressler
Scammers are using a new trick to steal your money and personal information: a bogus COVID vaccine survey. People across the country are reporting getting emails and texts out of the blue, asking them
Consumer Alert

COVID-19 contact tracing text message scams

Colleen Tressler
You’ve probably been hearing a lot about contact tracing. It’s the process of identifying people who have come in contact with someone who has tested positive for COVID-19, instructing them to
Consumer Alert

FTC refunds $34 million to Office Depot customers

Bridget Small
The FTC is sending refund checks to more than 541,000 people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free “PC Health Check
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a
Consumer Alert

No gift cards for tech support scammers

Cristina Miranda
Hey computer users, it’s time for a pop quiz. A) You get an urgent call or email from a tech support company, saying your computer has a problem. Should you give the company remote access to your
Consumer Alert

Stopping scams targeting older consumers

Alvaro Puig
The FTC has a long history of protecting people from scams. As part of its ongoing efforts to protect people in every community, the FTC recently took steps to stop two schemes harming older adults: a
Consumer Alert

Package delivery scam — delivered to your inbox

Aditi Jhaveri
Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too. Did you get a text message with a shipment tracking code and a link to update your delivery