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Buying a Used Car From a Dealer

Whether you’re 16 or 60, buying a used car can be an exciting experience. But it can also be a big financial commitment, with some industry reports estimating that the average price of a used car is
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Sample Customer Complaint Letter

Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want
Consumer Alert

Hang up on auto warranty robocalls

Emily Wu
Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are
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Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help

If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone. Maybe you signed up for a pricey sales training program at a multi-level marketing company’s recruiting
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Auto Warranties and Service Contracts

If you're buying a new or used car, the salesperson might try to sell you an auto service contract to help protect against unexpected or expensive repairs. While a service contract might sound like a
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Warranties for New Homes

For many people, a home is one of the most expensive purchases they will ever make. It’s important to understand the different types of coverage (builder warranty versus home warranty or service
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Buying a New Car

A new car is second only to a home as the most expensive purchase many consumers make. According to the National Automobile Dealers Association, the average price of a new car sold in the United