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Consumer Alert

Utility scams are snow joke

Emily Wu
Winter often brings the blues, but when it brings Arctic blasts, burst pipes, power outages, and even icicles indoors, scammers aren’t far behind with weather-related scams. Scammers know severe
Consumer Alert

No new immigration relief yet

Emily Wu
You might have seen that the President recently sent a new immigration bill to Congress. What does that mean for you if you’re a non-citizen in the United States? Right now, the truthful answer is
Consumer Alert

The top frauds of 2020

Monica Vaca
2020 was a tough year. Between the pandemic and the economic crisis, we all had our hands full. And scammers didn’t take any time off either — 2020 was a busy year for fraud. In 2020, the FTC got more
Consumer Alert

Amazon Flex didn’t deliver as promised

Jim Kreidler
Using your own vehicle to deliver packages for Amazon and earn extra money. Sounds good, right? But did Amazon often keep the tips its drivers made when delivering for its Amazon Flex program
Consumer Alert

The training program trap: deceptive financing

Jim Kreidler
Have you ever thought about paying for a training program to learn how to invest in real estate or start an online business? These programs can be pricey — and some make false promises about helping
Consumer Alert

Scammers cash in on COVID-19 vaccination confusion

Colleen Tressler
With every passing day, the news on COVID-19 vaccine distribution seems to change. One reason is that distribution varies by state and territory. And scammers, always at the ready, are taking
Consumer Alert

Target for new COVID scam: Small business owners

Lesley Fair
There’s a new coronavirus-related scam making the rounds, but this time the crooks are targeting small businesses. It starts with an email that claims to come from the “Small Business Administration
Consumer Alert

New tools to fight gift card scams

Cristina Miranda
This holiday season (and year-round), gift cards are on scammers’ wish lists. Scammers always have a reason for you to pay them immediately with a gift card. And they often tell you which card to buy
Consumer Alert

And a smart fridge in a pear tree

Jennifer Leach
On this 12th and final day of consumer protection — just of this series, you understand, not ever — here are a few reminders as you head toward whatever holiday you celebrate (or don’t) this December
Consumer Alert

All I want for Christmas…is what I ordered

Carol Kando-Pineda
You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered