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Consumer Alert

Skip the scams as you look for options to avoid foreclosure

Gema de las Heras
Are you having a hard time paying your mortgage? Even if you’ve missed payments or you’re already facing foreclosure, you still might have options. You really do, but that’s the same thing scammers will tell you. Fortunately, there are ways to spot mortgage relief scams while you focus on saving your home.
Consumer Alert

Mystery shopping, (fake) checks, and gift cards

Andrew Rayo
If you’re looking for a new job, getting paid to shop might sound like a dream. Companies hire mystery shoppers to try products or services and share experiences about things like buying or returning something, or their overall customer experience. But while some mystery shopping jobs are legitimate, many aren’t. So how do you spot the scams?
Consumer Alert

Scammers follow the news about student loan forgiveness

Terri Miller
Hearing a lot about federal student loan forgiveness in the news? You’re not alone — scammers are, too. You might get a call from someone saying they’re affiliated with Federal Student Aid (FSA) or the Department of Education. (They’re not.) They’ll say they’re following up on your eligibility for a new loan forgiveness program, and might even know things about your loan, like the balance or your account number. They’ll try to rush you into acting by saying the program is available for a limited time. But this is all a scam. What else do you need to know to spot scams like this?
Consumer Alert

Looking for a postal job? Also look out for job scams

Kira Krown
Thinking about applying for a job with the United States Postal Service (USPS)? Make sure you’re dealing with the real thing. Scammers advertise jobs that don’t actually exist to try to steal your money and personal information — and one way they do that is by pretending to be USPS. So how do you know if that postal ad or offer you get is a scam?
Consumer Alert

College students are targeted with jobs scams, too

Terri Miller
Getting hired might feel like the ultimate high. But finding out it was just a scammer trying to steal your money will bring you — and your bank balance — right back down. Many college students look for virtual jobs they can do while going to school, but if a new employer mails your first paycheck before you even start working, that’s your cue to stop — it’s a scam.
Consumer Alert

Fighting back against harmful voice cloning

Alvaro Puig
If a call sounds like your boss (asking for bank account numbers) or your family member (begging for help in an emergency), you’re more likely to act. That’s why scammers use voice cloning to make their requests for money or information more believable. And the FTC is fighting back.
Consumer Alert

If someone you care about paid a scammer, here’s how to help

Jennifer Leach
Sharing a scam experience with someone you know takes courage. If someone trusts you enough to share their scam story, especially if the scammer is still in touch with them, here’s some advice to help guide you.
Consumer Alert

If you have a timeshare, scammers might target you

Gema de las Heras
Maybe you weren’t thinking about selling your timeshare — but suddenly, someone calls and tells you they’re a real estate agent and have an interested buyer. They might have information about you and your property, so the offer seems credible. Then, the so-called timeshare expert asks you to pay upfront to finalize the deal. Stop. That could be a scam.
Consumer Alert

Is it a caregiving job or a scam?

Jim Kreidler
As a nanny or caregiver, you know that families and employers trust you to take care of their children or older adults. It’s the same trust that scammers want to build with you when they post ads for fake jobs to steal your money and personal information. So how do you spot the scam?
Consumer Alert

FTC Data Spotlight: New insights about imposter scams

Alvaro Puig
If you’re a regular reader of this blog, you know that every year we report on the top scams people tell us about. And that we take a deeper dive into the data through our Data Spotlight reports. A new Data Spotlight about business and government imposters shines a light on the top imposter scams.