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Consumer Alert

FTC Data Spotlight: New insights about imposter scams

Alvaro Puig
If you’re a regular reader of this blog, you know that every year we report on the top scams people tell us about. And that we take a deeper dive into the data through our Data Spotlight reports. A new Data Spotlight about business and government imposters shines a light on the top imposter scams.
Consumer Alert

How to spot hard-to-spot rental scams

Ari Lazarus
Finding an apartment or house to rent that’s safe, affordable, and near amenities you want can be hard for anyone. Folks in the LGBTQ+ community often use community groups on social media to find housing rentals, and people often assume that what’s posted is vetted and safe for community members. But scammers post in these groups, too. Here are ways to spot and avoid rental scams.
Consumer Alert

Paycheck Protection Program loan processor told applicants they would get funding. They overpromised

Colleen Tressler
When it comes to small business loans, time is money. That was especially true early in the pandemic: when many small businesses were struggling to stay open, and Paycheck Protection Program (PPP) funds were limited. So, when Womply advertised that small businesses, including gig workers and one-person small businesses, could get fast PPP funding if they applied through the company, millions of applications came pouring in. The problem, says the FTC, is that Womply didn’t live up to its promises. And that hurt millions of small businesses.
Consumer Alert

Paycheck Protection Program lender pays the price for lying about loan processing times

Colleen Tressler
Delays in processing loans needed by small businesses in an emergency — like the pandemic — can leave them struggling to stay open. And deceiving consumers about these delays violates the law. The FTC says that's what happened when small businesses applied for emergency Paycheck Protection Program loans from Biz2Credit Inc.
Consumer Alert

What to know before you click on a “free” computer security scan

Gema de las Heras
With all the security threats out there, you might be tempted to click on a pop-up or ad for a “free” scan to keep your computer safe. Especially if you see a Windows logo. The problem? They’re impersonating well-known companies and scaring you into paying to fix computer problems that may not exist.
Consumer Alert

Planning a spring break getaway? Don’t let scammers clip your wings

Gema de las Heras
When you’re planning a trip — whether it’s a last-minute spring break vacation or another trip — you might be tempted to jump on an offer for a great deal. Unfortunately, scammers sometimes hide behind those offers. Their goal? To try to steal your money Here’s how it could play out.
Consumer Alert

Carrying credit card debt? How to avoid debt relief scams

Gema de las Heras
Are you looking for ways to pay off credit card debt? Offers to help you cut down or wipe out your debt might sound like a perfect solution, but dishonest debt relief companies will take your money and do little or nothing to help. So how do you get real help and skip the scammers?
Consumer Alert

What’s a verification code and why would someone ask me for it?

Alvaro Puig
When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of two-factor authentication that adds a layer of security to your account — and keeps would-be scammers and hackers out.
Consumer Alert

Never move your money to “protect it.” That’s a scam

Jennifer Leach
People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect” your money, sometimes asking you to share verification codes, and always telling you to move money from your bank, investment, or retirement account. And every bit of it is a scam.