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Consumer Alert

What to do if your online order never arrives

Colleen Tressler, FTC, Division of Consumer and Business Education
We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing
Consumer Alert

Credit card debt relief that wasn’t

Ari Lazarus
Credit card debt can be stressful. Interest rates can be high, and if you miss or can’t make your full payments, that growing balance can be overwhelming. Enter a group of companies that promised to
Consumer Alert

The FBI won’t ask you for money — that’s a scam

Gema de las Heras
Unwanted calls are annoying — but when a caller says they’re an FBI agent collecting on a legal judgment entered against you, it’s also scary. No matter how urgent and serious the call sounds, neither
Consumer Alert

Imposter scams targeting veterans and servicemembers

Gema de las Heras
As we continue to honor and celebrate veterans, scammers increase efforts around holidays — like Veteran’s Day — to try to take advantage. Right now, a banking scam is tricking veterans (and current
Consumer Alert

How to steer clear of a flood-damaged car

Colleen Tressler
Shopping for a car? With new car prices averaging more than $48,000, you may be thinking about buying used. But in the wake of disasters like Hurricane Ian, tread lightly: after a hurricane or flood
Consumer Alert

Stay away from scams this Medicare Open Enrollment Period

Gema de las Heras
If you or one of your loved ones are on Medicare, you’re probably aware that open enrollment ends on December 7. And you’re probably reviewing and comparing different options to select a plan that’s