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Consumer Alert

Is it really the IRS?

Kira Krown
The “IRS” is on the phone. They’re saying you owe back taxes and need to pay immediately using cryptocurrency, or you’ll be arrested. You reach for your wallet but then think — WAIT — is this really the IRS? Or is it someone impersonating the IRS?
Consumer Alert

Avoid scammers trying to profit from a deadly tornado

Gema de las Heras
Every time there’s a natural disaster — like the tornado that tore through Mississippi and neighboring states — scammers are quick to follow. How do they exploit tragedy to steal from people who have lost everything? Read on to learn how to avoid these scams.
Consumer Alert

Far from “full vehicle” protection

Kira Krown
When it comes to telemarketing and extended auto warranties, what you’re promised on the phone…may not be what you get. Today, the FTC announced a settlement in its case against American Vehicle Protection — who it charged last year with running a telemarketing extended auto warranty scheme that cheated people out of more than $6 million.
Article

Debt Collection FAQs

Is a debt collector calling? What can you do? What are your rights? The Fair Debt Collection Practices Act (FDCPA) makes it illegal for debt collectors to use abusive, unfair, or deceptive practices when they collect debts. Here are some answers to frequently asked questions about your rights.
Consumer Alert

Scammers use AI to enhance their family emergency schemes

Alvaro Puig
You get a call. There's a panicked voice on the line. It's your grandson. He says he's in deep trouble — he wrecked the car and landed in jail. But you can help by sending money. You take a deep breath and think. You've heard about grandparent scams. But darn, it sounds just like him. How could it be a scam? Voice cloning, that's how.
Consumer Alert

Consumer issues affecting American Indian and Alaska Native communities

Kira Krown
Scammers and dishonest businesses can target people in unique ways, so it’s important to understand how communities are affected — and at times, differently affected — by consumer protection issues. A new FTC report focuses on the agency's recent efforts to identify frauds, scams, and bad business practices that impact American Indian and Alaska Native (AI/AN) communities.