Skip to main content

Whether you are buying or selling a home, think about the technology you may be buying or selling along with it. Many homes are now “smart” — featuring internet of things (IoT) devices such as connected thermostats, light bulbs, security systems, and energy saving appliances.

Here are tips for making sure you are prepared to sell a home equipped with smart connected devices:

  • List all the smart devices in the home. Some devices may be obvious to new owners — such as thermostats or refrigerators— but light bulbs or security systems may be difficult to detect as “smart” devices. Leave owner’s manuals behind for new owners, highlighting the smart features — especially for devices for which it may be more difficult to locate manufacturer’s information.
  • Remove administrative access and personal information for all connected devices in the home and then reset the devices. Cancel or change the account settings and logins. Reset the device to factory settings. This will protect your personal information and ensure the new owners can set up their own account, create new access codes, and set their own preferences.

And be prepared if you’re planning to buy a home equipped with smart connected devices:

  • Reset the devices and check to see what the current privacy settings of the connected devices are. Reset the device to factory settings. Review the privacy settings, and review the permissions and the settings for mobile devices that may interact with these devices.
  • Review the warranties and support policies on IoT devices. Do they transfer to the new owners? Since critical security updates may be necessary, new owners should create an account and update the devices as soon as possible even if the warranties don’t transfer.

We have additional tips on securing internet-connected devices at home.

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.

The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

January 03, 2018
Thank You Mrs. Roth for " good" information and hats off to the commission . Some of us realize we really do need Goverment and we have a good one indeed.
Ed Witte
January 04, 2018
These all are excellent suggestions for movers or first timers. What should we senior happy where we are retirees do next?
February 13, 2018
I'm really needing help owning my own home
October 10, 2018
Nice blog thank you for sharing..
October 10, 2019
Sometimes peoples search on the internet about buying or selling a home but they cannot found sufficient results. In that case, this post may help peoples. Keep it up!!
November 30, 2020
viagra for men online buy cheap viagra viagra walgreens
November 30, 2020
viagra for men online buy cheap viagra viagra walgreens