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The Federal Trade Commission is partnering with the U.S. Census Bureau to help you guard against potential census scams. Knowing how the 2020 Census process works, what information you will — and won’t — be asked for, and some red flags will help you spot and report scams.

The Process

In mid-March 2020, the Census Bureau will start mailing out (and, in some areas, hand delivering) invitations to participate in the 2020 Census. You should get yours by April 1. You can respond online, by phone, or by mail.

The Census Bureau has an important job: to count every person living in the United States. Starting in May 2020, census takers will start visiting homes that haven’t responded to make sure everyone is counted. If you aren’t home or can’t come to the door, the census taker will come back up to six times. Each time, they’ll leave a door hanger with a phone number so you can call to schedule a visit.

The Questions

The census questionnaire asks how many people are in the home at the time you complete the form; their sex, age, race, ethnicity; their relationships to one another; phone number; and whether you own or rent the home. For the full list of questions on the 2020 Census, visit Questions Asked.

Signs of a Scam

Scammers may pose as census takers to get your personal information — and then use it to commit identity theft and other frauds. But there are ways you can identify official census takers.

Census takers must show a photo ID with the U.S. Department of Commerce seal and an expiration date. If you ask, the census taker will give you a supervisor’s contact information and/or the census regional office phone number for verification.

The Census Bureau will never ask for your full Social Security number, bank account or credit card numbers, money or donations, or anything on behalf of a political party. The 2020 Census will not ask citizenship status.

The Census Bureau may call you as part of their follow-up and quality control efforts. They also might call if you’re not home when a census taker stops by or when a personal visit is not convenient. Calls will come from one of the Census Bureau’s contact centers or from a field representative. Since we all know you can’t trust caller ID, visit How to identify a phone call from the Census Bureau for the phone numbers you can use to check out any calls you might get.

Make sure you have the latest and most accurate information about the 2020 Census. Visit 2020 Census Rumors to fact-check and ask questions.

If you suspect fraud, call 800-923-8282 to speak with a local Census Bureau representative. You also can file a report with the FTC at FTC.gov/Complaint. Your reports may help law enforcement agencies launch investigations that could stop imposters and other fraudsters in their tracks.

Want information on the latest frauds and scams we’re seeing? Sign up for our consumer alerts.

 

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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stop harassing me!
August 15, 2020
tell them to stop harassing us when we did it online in March 2020! It's harassment!
Thos
August 15, 2020
I did the 2010 census. There is a protocol for a minimum number of attempts at any non-responding " housing unit". Some houses may get a second visit even if you promptly answered the first,a a sort of internal cross reference for quality control. If your residence was unknown to the census,and you "self- responded" ,a follow up visit will be made to verify your address. (In this particular situation,they are knocking on your door solely as a courtesy). Remember,the census is U.S.law and is mentioned in the Constitution . The enumerator are not trespassing. They are required to be there to get a certain (fairly limited) amount of info,usually one time per decade.
Thos
August 15, 2020
I did the 2010 census. There is a protocol for a minimum number of attempts at any non-responding " housing unit". Some houses may get a second visit even if you promptly answered the first,a a sort of internal cross reference for quality control. If your residence was unknown to the census,and you "self- responded" ,a follow up visit will be made to verify your address. (In this particular situation,they are knocking on your door solely as a courtesy). Remember,the census is U.S.law and is mentioned in the Constitution . The enumerator are not trespassing. They are required to be there to get a certain (fairly limited) amount of info,usually one time per decade.
incredibly annoyed
August 17, 2020
I filled out my log form census online several months ago, yet a worker showed up at my door today. Obviously this process is a complete mess because multiple others are reporting the same thing.
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