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Consumer Alert

Who’s eligible for a refund from Amazon?

BCP Staff
You might have heard that, last week, Amazon agreed to pay $2.5 billion to settle the FTC’s charges that it enrolled millions of people in Prime subscriptions without their consent – and then made it hard for those unwilling Prime subscribers to cancel. Since $1.5 billion of that amount goes back to consumers, you might be wondering: who gets it? How? And what do I need to do?
Consumer Alert

When sharing your info online leads to unwanted and unlawful telemarketing calls

BCP Staff
Do you get a lot of calls trying to sell you products or services you never asked for? Sometimes telemarketing calls are random. Other times, companies trick you into sharing your information so they can sell it to the telemarketers that call you (without your permission). If you’re on the Do Not Call Registry, these calls are illegal. So, how can you cut down on the number of unwanted telemarketing calls you get?
Consumer Alert

Thinking about selling your timeshare? Key steps to avoid scams

BCP Staff
Summer is over and you could be thinking about selling your timeshare. Maybe you turn on the radio, check your feed, or get a call and find what sounds like an easy way to sell your timeshare. But is it? Or is it a scam?
Consumer Alert

Before you donate, find out where the money is going

BCP Staff
Would you donate to a cause if the fundraiser lied about how the money would be spent? Probably not. But that’s what the FTC says Kars-R-Us.com, Inc. (“Kars”) did when it collected vehicle donations on behalf of a supposed breast cancer charity.
Consumer Alert

How to spot a job scam

BCP Staff
Every day, people you know are seeing phony business opportunities, work-at-home scams, shady employment agencies, and scammy multi-level marketing schemes. Job seekers don’t have the time or resources to waste on fake opportunities, but there are some ways to spot these scams. Watch this video as FTC Chairman Andrew Ferguson explains.
Consumer Alert

How to prepare yourself to deal with an emergency and avoid disaster-related scams

BCP Staff
When disaster strikes, everyone in the community is impacted — including older adults. That’s why having a plan and knowing how to spot disaster-related scams can make a difference to anyone recovering. If you’re not sure where to begin, there are free tools to help you get started on a plan that includes fraud prevention. 
Consumer Alert

How to help protect foster youth from identity theft

BCP Staff
Identity theft can happen to anyone, including kids in foster care. But minors typically don’t have credit reports, so they might not even realize they’ve experienced identity theft until they apply for a job, housing, or credit. Because foster youth often move more often and more people have access to their info, they’re at greater risk of identity theft. So if you’re a foster parent, a service provider, or know someone in foster care, read on for ways to help protect foster youth from identity theft.
Consumer Alert

No, that’s not an FTC commissioner on the phone

BCP Staff
Scammers like to pretend to be someone official to try to get your money. And who could be more official than the FTC chairman and commissioners, some of the nation’s leading fraud fighters? But here’s something important to know: nobody who works at the FTC will ever, EVER tell you to move your money to protect it. We won’t insist that you cash out your 401(k) or savings account and give that money to someone else.
Consumer Alert

Get a credit freeze to stop identity thieves

BCP Staff

Did someone steal your identity? Or are you looking for ways to help protect yourself from identity theft? A great place to start is freezing your credit. Here’s what to know.

Consumer Alert

Scammers are impersonating the United States Patent and Trademark Office

BCP Staff
If you own a business or know someone who does, you know how important a trademark is for protecting your intellectual property. Scammers do, too, and they’re impersonating the United States Patent and Trademark Office (USPTO) to steal your money. Here’s how the scam works.
Consumer Alert

Protecting kids and adults online

BCP Staff
It’s a good day for any federal or state government agency when they can say kids are safer, and today is that day for the Federal Trade Commission and the Utah Division of Consumer Protection. Together, they announced a settlement with Aylo, a collection of companies managing more than 100 porn sites (including Pornhub, YouPorn, and Redtube) over their distribution of child sex abuse materials, as well as non-consensual images and video.
Consumer Alert

Ignore unexpected calls about loans you didn’t apply for

BCP Staff
A voicemail from an unknown caller reminding you about a $52,000 loan that you didn’t apply for can throw you off balance. Which explains why scammers send them — hoping you’ll respond first and think later. You might already know how to spot phone scams, but in case you need a refresher, here’s how to spot this one.
Consumer Alert

Disney settles charges that it violated children’s online privacy protection law

BCP Staff
The Children’s Online Privacy Protection Rule (COPPA Rule) gives parents control over the online collection of their children’s personal information. Before a website or app collects personal information from a child under the age of 13, it must notify the parents and get their approval. Under a settlement with the FTC, Disney has agreed to pay a $10 million penalty for violating the COPPA Rule.