Consumer Alert
University of Phoenix students get payments
The FTC is sending a total of almost $50 million to nearly 147,500 students of the University of Phoenix. The money comes from the University’s 2019 settlement with the FTC, when the FTC charged the school with using deceptive ads to attract students. According to the FTC, the ads gave the false impression that the University worked with companies like AT&T, Yahoo!, and Microsoft to create job opportunities for students and to shape its programs for the jobs. (Just to be clear: the FTC says they didn’t.)
These payments are going to students who did not already get their debt cancelled by the University of Phoenix as part of the settlement. These students also meet these requirements:
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They first enrolled in an associate’s, bachelor’s, or master’s degree program at the University of Phoenix between October 15, 2012 and December 31, 2016;
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They paid more than $5,000 to the University (using cash, student loans, military benefits, or a combination);
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They did not object when the University of Phoenix sent them a notice asking if it could give their information to the FTC.
The average payment is $337. Most students will get a check in the mail. It’ll come from the FTC’s refund administrator, Rust Consulting. The checks will expire after 90 days, on June 22, 2021. But about 700 students will get payment through PayPal. The FTC will send an email to people who will get PayPal payments before PayPal sends the payment. Those payments will be available for 30 days, until April 22, 2021. Learn more about University of Phoenix payments and the FTC refund program.
If you think you might be getting a payment, know this: the FTC will never ask you to pay or give sensitive information before it sends you a payment. Not your Social Security, bank account, or credit card number. If someone says they’re from the FTC, but they ask for money, that’s a scam. If you spot a scam, fraud or bad business practice, please tell the FTC at ReportFraud.ftc.gov.
Post updated on March 29, 2021.
Topics
In reply to Has anyone yet to receive by Sm89
In reply to The FTC is sending payments by FTC Staff
In reply to Mine was only $812. That’s by Knight302
The FTC sent payments to students who did not already get their debt cancelled by the University of Phoenix as part of the settlement and met three other requirements. The requirements are listed at the top of this blog.
In reply to I don't understand why my by rosakwalker
In reply to Why are some people getting a by Jmelea214
The FTC setllment with University of Phoenix doesn't affect student borrowers' federal or private loans.
As part of the settlement, the Universtiy cancelled approximately $141 million in debts some students owed directly to the University.
In reply to I was enrolled in Phoenix in by Jmackey18
In reply to Does anyone know of an by JAXFLUOPXStudent
The FTC sent payments to people who did not already get their debt cancelled by the University of Phoenix as part of the settlement and who met three other requirements. The requirements are listed at the top of this blog.
The FTC settlement with the University of Phoenix does not affect your private or federal student loans.
In reply to My daily mail notification by mistabaker80
If you have questions about your payment, please call the refund administrator at 1-877-310-0487. Go to www.FTC.gov/UoP for more information about the payments.
In reply to Some students got their debt by rosson15
Under the settlement, the University of Phoenix cancelled debt that students owed directly to the school. The FTC is sending payments to students who did not already get their debt cancelled by the University of Phoenix as part of the settlement.
The FTC settlement with University of Phoenix does not affect anyones federal or private student loan obligations.
In reply to I have a different dispute by Angry UoP Student
The FTC does not require you to forfeit any rights you may have under federal or state law to get your refund.
In reply to So, if I receive and cash by Curious Graduate
The FTC does not require you to forfeit any rights you may have under federal or state law to get your refund. This payment does not prevent you from seeking other relief that may be available under federal or state law. For example, the Department of Education’s Borrower Defense to Repayment program provides for loan forgiveness in certain circumstances. For more information about the program, visit studentaid.gov/borrower-defense.