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There’s a new federal resource to get free FDA-authorized coronavirus test kits. At COVIDtests.gov, you’ll find information about testing and a link to the U.S. Postal Service – special.usps.com/testkits – where you can order up to four rapid tests to be sent to your home address. Or order your kits by calling 1-800-232-0233 (TTY 1-888-720-7489). Your kits will be mailed through the U.S. Postal Service within 7 to 12 days.

 

The tests are completely free. There are no shipping costs, and you don’t have to give a credit card or bank account number. You only need to give a name and address. Once you place an order, you’ll get an order confirmation number. If you give your email address, you’ll also get an order confirmation email and delivery updates. Anyone who asks for more information than that is a scammer. So, remember:

  • Go to COVIDtests.gov or call 1-800-232-0233 (TTY 1-888-720-7489) to order your free COVID test kits from the federal government. Online, if you click to order, you’ll be redirected to special.usps.com/testkits. If you follow a link from a news story, double-check the URL that shows in your browser’s address bar.
  • No one will call, text, or email you from the federal government to ask for your information to “help” you order free kits. Only a scammer will contact you, asking for information like your credit card, bank account, or Social Security number. Do not respond. Instead, report it to the FTC at ReportFraud.ftc.gov.

Please share this information with others and stay connected to stay informed. Subscribe to consumer alerts from the FTC to get updates delivered right to your email inbox.

If you spot a scammer offering COVID test kits, tell the FTC about it right away at ReportFraud.ftc.gov. Or, file a complaint with your state or territory attorney general at consumerresources.org, the consumer website of the National Association of Attorneys General. Your reports can make a difference by helping us investigate, bring law enforcement cases, and alert people about what frauds to be on the lookout for so they can protect themselves, their friends, and family.

Note: This blog, originally posted on January 19, 2022, has been updated to include the toll-free telephone numbers to order test kits.

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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