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If you bought from before November 2019 you could get money back. Go to

If you shopped at before November 2019, you probably saw lots of products with no less than four- or five-star ratings. That’s because the company blocked negative ratings and customer reviews from showing up on the site for several years, according to an FTC complaint. Now, some customers who bought things at because of those high ratings can file claims to get money back. How much will each customer get back? That mostly depends on how many people file claims.

You’re eligible to file a claim if all four of these things are true:

  1. You bought things from before November 21, 2019.
  2. Your decision to buy was influenced by the site’s customer reviews and ratings.
  3. You weren’t satisfied with what you bought.
  4. You never got a refund for those things.

The deadline to file a claim is August 15, 2023.

File a claim online at If you have questions, call the claims administrator at 855-678-0018 or send email to

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Bill Lewis
May 17, 2023

Congrats to the FTC for a job well done.

Celines Gonzalez
May 17, 2023