October 2022

An easy step can help protect your online accounts from hackers. Whenever you can, make sure your accounts ask for two credentials to verify your identity when you log in. It’s called multifactor, or two-factor, authentication. The protection is so powerful that the FTC insisted that Chegg, Inc., offer it to users of its online educational services as part of a settlement of an FTC data breach case against it.

Scammers are at it again, impersonating well-known businesses and trying to rip people off. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re hearing about the scam and what to do if you see it.

Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone. This year, the FTC has gotten thousands of reports — including many from older adults — about scammers pretending to be Spectrum to try to trick people out of their money or personal information.

When car shopping, you shouldn’t be charged more than the advertised price, or more than other people because of the way you look or where you’re from. That’s wrong, dishonest, and illegal. Today the FTC announced a lawsuit and settlement with a dealership and its owners for allegedly doing just that. Now they have to pay $3.3 million to refund people harmed by their actions and change their allegedly deceptive and unfair practices.

After a natural disaster, the road to recovery — financial and otherwise — can be long and bumpy. As you begin picking up the pieces in the aftermath of Hurricane Ian, here are some things to think about as you develop a plan to regain your financial stability:

Between inflation and soaring energy prices, many of us are thinking about how much more it’s going to cost to stay warm this year. Getting an email, a call, or a knock on your door with an offer to cut your utility bill may seem like hitting the savings lottery. But before you say “yes,” know that scammers may hide behind some of those offers. They’re after your money and information and will leave you out in the cold.

Nobody knows how long it’ll take to recover from the destruction Hurricane Ian left behind. But we do know it won’t be long before scammers start trying to cash in on the deadly storm. Whether you’re getting back on your feet or looking for ways to help people in areas hit hardest, learn how scammers operate — and how to avoid them.

Your online accounts, computer, and phone hold a lot of your personal, financial, and health information. Information that’s valuable to you — and to scammers who try to steal it. Here are five things to do to keep hackers out of your accounts and your personal business.