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Consumer Alert

Online Trading Academy email correction

Cristina Miranda
Did you get a letter in the mail from Online Trading Academy (OTA) saying that you’re eligible to have your debt forgiven? Unfortunately, OTA’s letter gave you the wrong email address to use. That
Consumer Alert

Going shopping? Don’t get shortchanged

Sachit Gali
Remember when stores ran out of toilet paper, hand sanitizer, and face masks? Well, now COVID-19 is cause for a new shortage: coins. Because of business shutdowns and social distancing, people have
Consumer Alert

Scammy PPE sellers exploit COVID-19 fears

Colleen Tressler
Last month, the FTC filed its first case against an online seller that failed to ship next-day personal protective equipment (PPE) as promised. Today, we have an update: the FTC is filing three more
Consumer Alert

1, 2, 3 videos to help you stop unwanted calls

Jabari Cook
It can be frustrating to deal with a bunch of unwanted calls. If you answer them, you might hear a recorded message of someone trying to sell you something. Or it could be a real person hoping to
Consumer Alert

Getting unordered seeds and stuff in the mail?

Jennifer Leach
Those mysterious seeds from China have been in the headlines, but we’re also hearing about other stuff that people are getting that looks connected to the seed mystery. There could be a few things
Consumer Alert

What to do when you (and your kids) are online at home

Jennifer Leach
If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The
Consumer Alert

It’s Military Consumer Month 2020

Andrew Smith
Military Consumer Month is here! In these unprecedented and challenging times, we’re focusing on consumer issues related to COVID-19. As of June 30, consumers have submitted more than 115,000 reports
Consumer Alert

Steer clear of work-at-home scams

Sachit Gali
As the Coronavirus continues to spread, you may be looking for ways to make money without ever stepping foot outside your door. Maybe you saw an ad online for a business coaching program you can do
Consumer Alert

Activate your EIP Visa debit card now

Cristina Miranda
Did you get an Economic Impact Payment VISA debit card in the mail from the U.S. Department of the Treasury? If you did, you might get a letter from Treasury this week, reminding you to activate your
Consumer Alert

Protecting your small business, one video at a time

Jabari Cook
Small businesses like yours are important. They create jobs, support a competitive marketplace, and lift up local communities. As a small business owner, you’ve worked hard to start your business and
Consumer Alert

Avoiding a cryptocurrency scam

Cristina Miranda
Yesterday some high-profile people had their Twitter accounts hacked by scammers who sent out fake tweets asking followers to send money using Bitcoin – a type of cryptocurrency or digital money
Consumer Alert

USS Bonhomme Richard – giving to sailors in need

Carol Kando-Pineda
You may have seen reports of the fire that destroyed the USS Bonhomme Richard. Dozens of sailors fled the burning ship and lost all their possessions. When a distressing event like this happens, many
Consumer Alert

Promises for lower credit card interest rates weren’t true

Amy Hebert
When you’re having trouble paying your credit card bills, getting a lower interest rate to keep your balance in check could be a game changer. Unfortunately, companies that promise to get you those
Consumer Alert

Hurricane season 2020 and COVID-19

Colleen Tressler
June 1 is the official start of hurricane season, and now is a great time to make a plan to deal with weather emergencies. Especially because this year, we have the added concern of the COVID-19
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

More FTC warnings about scam Coronavirus treatments

Colleen Tressler
The FTC continues to seek out and warn sellers who peddle so-called Coronavirus treatments with no proof they work. If you see an ad that says a product can prevent, treat, or cure COVID-19, stop
Consumer Alert

Donating in difficult times

Jennifer Leach
These days, there are just so many reasons why people want to do to something to help, to make a difference, to take action. In addition to volunteering or putting their feet to the pavement, lots of
Consumer Alert

Planning a funeral? Know your rights

Bridget Small
During the COVID-19 pandemic, many of us have taken on new roles in our families and communities. You may be delivering groceries, helping neighbors with yardwork, or hosting video check-ins with