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When temperatures drop, it often costs more to stay comfortable in your home — and scammers know that. This alert is the first in a series to help you get your home ready for winter, save money, and avoid fraud. 

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infographic saving money on utilities

Utility imposters work year-round. Here’s how to recognize and report utility scams.

  • Scammers say you’re behind on your bill and, unless you pay right away by gift card or wiring money through companies like Western Union or MoneyGram, they’ll shut off your utility service. Stop. That’s a scam!
  • Scammers come to your door saying they need to repair or replace equipment, and that you have to pay on the spot. Stop. That’s a scam!
  • Scammers say you overpaid your bill, and they need to confirm personal information to process your refund. Stop. That’s a scam!

If you get a call like this, report it your utility company. Then report it to the FTC at ReportFraud.ftc.gov.

Here are some easy (and more involved) ways to cut your energy costs. The less you’re worried about energy costs, the easier it will be to ignore a call from someone (a scammer) who offers ways to save money this winter…if only you pay them.

  • Do a home energy audit. It’ll tell you how efficient your heating system is and where your home is wasting energy. Many utility companies offer free or low-cost energy assessments. Visit energysavers.gov for more resources.

Learn more at ftc.gov/SavingEnergy. Then share this advice on social media using #WinterPrep2022.

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

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Theresa Kempker
October 12, 2022

Thank you! I teach immigrants and refugees. They work so hard for so little. This will help! And I'm pretty well-informed and nowhere else have I seen the info about the CoVID tests. Blessings!