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Consumer Alert

Money back from MoneyGram?

Karen Dodge
We’ve all known for a long time that scammers ask people to pay by wiring money. Money wiring companies like MoneyGram and Western Union have also known that scammers have people wire money using
Consumer Alert

Facebook breach: what to do next

Lisa Weintraub Schifferle
Facebook recently announced the largest breach in the company’s history. The breach affected about 50 million users, allowing hackers to take over their accounts. If you use Facebook, you may be
Consumer Alert

Immigration help – watch your step

Lisa Weintraub Schifferle
If you’re looking for immigration help, you might run across what look like government websites – but are actually from companies pretending to be part of the U.S. government. The FTC’s recent
Consumer Alert

College test prep scams are happening

Ari Lazarus
Recently, we heard about scams targeting parents of high school students preparing for college. The scammers claim to be from The College Board – the organization responsible for the PSAT and SAT
Consumer Alert

Checking out your AMG check?

Jennifer Leach
We told you last month about the $505 million in checks going back to 1.1 million people who got an online payday loan from a company affiliated with AMG Services. And we’ve heard from many of you
Consumer Alert

Empowering Hispanic consumers and business owners

Cristina Miranda
September 15 th marks the beginning of Hispanic Heritage Month — a time to celebrate the heritage, cultures and contributions of all Latino and Hispanic Americans in the U.S. For us at the FTC, it is
Consumer Alert

Empower yourself against utility scams

Lisa Lake
You get a call saying your electricity or water will be shut off unless you pay a past due bill. You may not think you have a past due bill. But the caller sounds convincing, and you can’t afford to
Consumer Alert

WeTakeSection8 – but not really

Lisa Weintraub Schifferle
Looking for an apartment? Many of us start looking online, trusting that the rental sites give us good information. But what if they don’t, and then charge for it? That’s just what the FTC says
Consumer Alert

FTC shuts down fake document sellers

Colleen Tressler
When you apply for credit, a mortgage, a place to live, government benefits, or tax refunds, you need documents showing your income, employment, and other information. But not everyone plays by the
Consumer Alert

Please don’t get your cancer treatments in a bar.

Michael Atleson
We’ve warned people for years not to trust the wild health claims that some companies make about their pills, powders, and potions. Call us old fashioned, but we almost fell off our stool when we
Consumer Alert

Free credit freezes are here

Andrew Smith, Federal Trade Commission, Director, Bureau of Consumer Protection
Free credit freezes and year-long fraud alerts are here, starting September 21 st, thanks to a new federal law. Here’s what you should know: Free credit freezes Security freezes, also known as credit
Consumer Alert

$505 million in refunds sent to payday loan customers

Lesley Fair
If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this
Consumer Alert

Managing someone else’s money: New protection from ID theft and fraud

Lois Greisman, Federal Trade Commission, Elder Justice Coordinator
If you manage someone else’s money, protecting your loved one from financial exploitation and scams is among your important responsibilities. Starting September 21st, 2018, a new federal law lets some
Consumer Alert

How to avoid a Bitcoin blackmail scam

Cristina Miranda
“I know about the secret you are keeping from your wife and everyone else. You can ignore this letter, or pay me a $8600 confidentiality fee in Bitcoin”. It’s enough to send shivers down anyone’s
Consumer Alert

Avoid hurricane relief charity fraud

Cristina Miranda
Hurricane Lane is a Category 4 churning in the Pacific with an eye toward the Hawaiian islands. If you haven’t made storm preparations, now is the time. The FTC has information to help you prepare for
Consumer Alert

Selling your car? Clear your personal data first.

Colleen Tressler
Is a new car in your future? You might first have some unfinished business with your old one. While you’re cleaning out your personal items, think about the personal information stored in the car’s
Consumer Alert

Let's talk about cyberbullying

Ari Lazarus
Last week, the FTC joined several other agencies and the First Lady for an important conversation about cyberbullying. Cyberbullying is a tough subject for both parents and educators. That’s why most
Consumer Alert

Winners are losers in lottery & sweepstakes scams

Colleen Tressler
You get a card, call, or email telling you that you won! Maybe it’s a lottery, sweepstakes, or some other prize. The person calling is excited and can’t wait for you to get your winnings. But here’s
Consumer Alert

No gift cards for tech support scammers

Cristina Miranda
Hey computer users, it’s time for a pop quiz. A) You get an urgent call or email from a tech support company, saying your computer has a problem. Should you give the company remote access to your
Consumer Alert

Protecting your devices from cryptojacking

Jason Adler
Instead of min(d)ing their own business, are scammers using your computer as their virtual ATM? Three years ago, the FTC warned the public and took action against cryptojacking. That’s where scammers