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Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video:

The FTC worked with AARP to create a series of videos about imposter scams – including robocalls, IRS imposters and Medicare scams. While the videos are aimed at older Asian Americans and Pacific Islanders, the tips apply to everyone. For three Fridays, we’ve highlighted these videos: first Medicare scams, then IRS imposters, and now robocalls.

In this week’s video, you’ll hear about imposter scams that come by robocall, and some steps you can take. The robovoice may claim to be a utility, a government agency, or even a foreign consulate. Don’t believe them. Instead:

  • Hang up on illegal robocalls. Is the recording trying to sell you something? Did you give your written permission to get calls from that company? No? Then that call is illegal. No need to feel like you’re being rude when you hang up.
  • Consider protecting yourself with technology like a call blocking app or device. You also can ask your phone provider if it has call-blocking tools. To learn more, go to ftc.gov/calls.
  • Report the call. Report robocalls at ftc.gov/complaint. The more we hear from you, the more we can help fight scams.

For more information about stopping imposter scams, visit ftc.gov/imposters.

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
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