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Consumer Alert

Kohl’s must give records to identity theft victims

Bridget Small
Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

Military Data Spotlight: Identity theft and servicemembers

Emma Fletcher
Every year, thousands of servicemembers report to us about their consumer experiences. Those reports are the focus of the FTC’s Data Spotlight, Identity theft causing outsized harm to our troops
Consumer Alert

Hang up on tech support calls

Jim Kreidler
It can be frustrating to have problems with your computer, especially now that so many people are working from home. But if you get a call from someone claiming to be a Microsoft technician, saying
Consumer Alert

Remote learning and children’s privacy

Lisa Weintraub Schifferle
“Social distancing,” “shelter-in-place,” “virtual happy hour” – these are some of the new expressions on everyone’s lips the past few weeks. For many kids, parents, and teachers, add “remote learning”
Consumer Alert

Avoiding SSA scams during COVID-19

Jim Kreidler
While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people. Some scammers are
Consumer Alert

Online security tips for working from home

Lisa Weintraub Schifferle
Teleworking during the Coronavirus outbreak? While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new
Consumer Alert

Is that text message about your FedEx package really a scam?

Alvaro Puig
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine
Consumer Alert

Upgrading Your Phone? 4 Things You Should Do First

Alvaro Puig
If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on
Consumer Alert

What you can do to fend off hackers

Alvaro Puig
Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending
Consumer Alert

SIM Swap Scams: How to Protect Yourself

Alvaro Puig
Consumer Alert: Mobile carriers are shutting down their 3G networks. If you have an older cell phone, you may not be able to call or text. The FCC has advice about what to do . If your cell phone is
Consumer Alert

YouTube pays big for tracking kids

Lisa Weintraub Schifferle
Does your child love YouTube videos? Did you know that while little Susie was watching her favorite shows, YouTube was collecting data and using it to send her targeted ads? Under a settlement with
Consumer Alert

The latest news on romance scams

Jim Kreidler
If you’ve seen the news, ‘romance scammers’ are among the eighty defendants indicted today by the Department of Justice in a scheme that stole millions from Americans. Check out this video about how
Consumer Alert

Parental Advisory: Dating Apps

Lisa Weintraub Schifferle
Parents be warned: some dating apps – like FastMeet, Meet24 and Meet4U – allow adults to find and communicate with children. Concerned parents should remove these apps if they’re on children’s devices
Consumer Alert

Protect yourself against Medicare scams

Lisa Weintraub Schifferle
Still getting calls from people claiming to be from Medicare, asking for money or personal information? Watch this video about how you can protect yourself from Medicare scams: The FTC worked with
Consumer Alert

New protections available for minors under 16

Jennifer Leach, FTC, Acting Associate Director, Division of Consumer & Business Education
Young people now have more protection from identity theft and fraud, thanks to a new federal law that went into effect September 21 st , 2018. The new law lets parents and child welfare
Consumer Alert

Musical.ly took kids’ info without parents’ ok

Lisa Weintraub Schifferle
Do you know a child who dreams of being the next big star? Who spends time at home, recording song and dance routines (maybe over, and over, and over again)? That child may have used a free app called
Consumer Alert

Equifax’s free credit monitoring - time is ticking …

Lisa Weintraub Schifferle
Considering Equifax’s offer of free credit monitoring after its breach ? You need to sign up by January 31, 2018. Maybe you tried earlier but had trouble getting through. Or maybe you just put off the
Consumer Alert

Security smarts for smartwatches

Lisa Lake
Smartwatches have quickly gone from sci-fi to commonplace, and it’s easy to see why. Users can conveniently manage messages, music, fitness, and more right from their wrists as they go about the day