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Consumer Alert

Your guide to protecting your privacy online

Maneesha Mithal
The things we do throughout the course of our day give businesses access to information about our habits, tastes, and activities. Some might use it to deliver targeted ads to you, or to give you
Consumer Alert

The pandemic’s effect on your money

Jim Kreidler
This April is Financial Literacy Month, so this week we’re talking about financial resiliency. The Coronavirus has been devastating for many people’s financial lives. Through no fault of their own
Consumer Alert

Caught in a bad romance

Jim Kreidler
It’s day four of National Consumer Protection Week and we’ve been discussing ways we can look out for each other during the pandemic. Today’s topic – romance scams. Check out and share this short
Consumer Alert

Achy fakey heart

Jim Kreidler
You’ve heard of romance scams. But do you know how they happen? They start when scammers create fake profiles on dating apps or social media. Then, those scammers strike up a relationship with their
Consumer Alert

Not love, actually

Jim Kreidler
Valentine’s Day is this weekend, so over the next three days, we’re talking about romance scams. Lots of people have profiles on dating apps to meet someone — maybe even more so in these virtual times
Consumer Alert

Why report fraud?

Traci Armani
Scams come in many forms: texts, emails, letters, and lots of calls. Scammers plot schemes from tech support scams to fake check scams to try to knock us off balance just long enough to take advantage
Consumer Alert

What to do if someone steals your identity

Traci Armani
You know that protecting your identity and personal information is important. And you also know that taking steps to avoid identity theft can make a big difference. But if someone steals your identity
Consumer Alert

The FTC Chairman is not writing to you

Karen Hobbs
If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal
Consumer Alert

What to do when someone steals your identity

Traci Armani
Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name
Consumer Alert

How can you spot a tech support scam?

Traci Armani
Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do
Consumer Alert

What to do when you (and your kids) are online at home

Jennifer Leach
If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The
Consumer Alert

Kohl’s must give records to identity theft victims

Bridget Small
Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

Military Data Spotlight: Identity theft and servicemembers

Emma Fletcher
Every year, thousands of servicemembers report to us about their consumer experiences. Those reports are the focus of the FTC’s Data Spotlight, Identity theft causing outsized harm to our troops. From
Consumer Alert

Hang up on tech support calls

Jim Kreidler
It can be frustrating to have problems with your computer, especially now that so many people are working from home. But if you get a call from someone claiming to be a Microsoft technician, saying
Consumer Alert

Remote learning and children’s privacy

Lisa Weintraub Schifferle
“Social distancing,” “shelter-in-place,” “virtual happy hour” – these are some of the new expressions on everyone’s lips the past few weeks. For many kids, parents, and teachers, add “remote learning”
Consumer Alert

Avoiding SSA scams during COVID-19

Jim Kreidler
While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people. Some scammers are
Consumer Alert

Is that text message about your FedEx package really a scam?

Alvaro Puig
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine
Consumer Alert

Upgrading Your Phone? 4 Things You Should Do First

Alvaro Puig
If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on