Consumer Alerts

The signs of a good car-buying experience? Things like trust, transparency, and fairness at the dealership. The signs of a bad car-buying experience? Things like misleading ads, bogus fees, and

When trying to get a product fixed, you might find yourself in a fix. That’s why the FTC wants to hear what happened if you recently tried to get a product repaired.

Whether you’re excited about buying the car of your dreams or just trying to make your budget stretch to get reliable transportation, the car buying process can be stressful. It can also be costlier

Talking about scams is one of the best ways to protect yourself, your loved ones, and your community against scammers. You don’t have to be an expert, especially with tools to help get the

Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts

Trouble making car payments? Worried about repossession? Unexpected life events, like a job loss or drop in income, may affect your ability to pay your bills, including car payments. If you’re worried

It’s unfair and illegal to increase the amount someone ends up paying to buy or lease a car based on their race or how they look. But that’s how the FTC says a group of three auto dealerships in

April is Financial Literacy Month, and a great time to take advantage of free advice at ftc.gov/Money Matters. Federal Trade Commission data show people reported losing $8.8 billion to scams in 2022

When it comes to telemarketing and extended auto warranties, what you’re promised on the phone…may not be what you get. Today, the FTC announced a settlement in its case against American Vehicle

You may think buying an auto service contract can help ease the burden of costly repairs. While a service contract might sound like a good idea, it could duplicate coverage you have through your

Shopping for a car? With new car prices averaging more than $48,000, you may be thinking about buying used. But in the wake of disasters like Hurricane Ian, tread lightly: after a hurricane or flood

When car shopping, you shouldn’t be charged more than the advertised price, or more than other people because of the way you look or where you’re from. That’s wrong, dishonest, and illegal. Today the

Buying a car is a big purchase that most of us have to finance. Many people who financed vehicles they bought at Tate’s Auto had their vehicles repossessed. Why? According to the FTC, Tate’s Auto

The FTC is working to address deceptive advertising and unlawful add-on sales in the auto industry by considering changes to the law that would give the agency better tools to protect consumers and

If you’re looking for a way to make some extra money, you might be thinking about renting out your car through a peer-to-peer (P2P) app like Getaround, Turo, or HyreCar. Like other P2P companies that

One thing that comes with being in the military is almost constant change — new cities, new homes, new friends — and new cars. As part of Military Consumer Month, if you’re thinking about buying a new

Sometimes good gizmos go bad. If the gizmo — whether a motor vehicle, home appliance, or other consumer product — is under warranty, you may want to bring it to the dealer for repair. Or, you may

Over the past ten years, the FTC has brought more than 50 auto-related law enforcement actions. Despite these actions, deceptive advertising and unlawful add-on sales continue to cause people to spend

Napleton, a multi-state auto dealership group, has settled a joint FTC and Illinois lawsuit alleging that it charged customers hidden fees for unwanted add-on products and discriminated against Black

Reports to the FTC, analysis of data from FTC enforcement actions, and research have shown that people living in majority Black communities are disproportionately harmed by fraud and other consumer