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Consumer Alert

Not enough baby formula means plenty of scammers

Colleen Tressler
Scammers exploiting the high demand for baby formula have sunk to new lows. They’re popping up online and tricking desperate parents and caregivers into paying steep prices for formula that never
Consumer Alert

Looking for alternatives for your holiday shopping?

Amy Hebert
You’ve probably heard: this holiday season, it might be harder to find the gifts you’re looking for. So, many of us might be looking for alternatives, like buying gifts locally — or maybe from online
Consumer Alert

How you can recognize and avoid a scam (and help others)

Alvaro Puig
Each year, Hispanic Heritage Month celebrates the numerous contributions that Hispanic Americans and Latinos have made to our country. This year’s theme, Esperanza: A Celebration of Hispanic Heritage
Consumer Alert

Hello, summer. Goodbye, scammers.

Jim Kreidler
Summer is right around the corner. With things reopening, kids getting out of school, and days lasting longer, this summer promises, we hope, some much-needed relaxation, adventure, and a chance to
Consumer Alert

And a smart fridge in a pear tree

Jennifer Leach
On this 12th and final day of consumer protection — just of this series, you understand, not ever — here are a few reminders as you head toward whatever holiday you celebrate (or don’t) this December
Consumer Alert

All I want for Christmas…is what I ordered

Carol Kando-Pineda
You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered
Consumer Alert

Santa doesn’t need your Social Security number

Jim Kreidler
This year, during the pandemic, your holidays might be moving a bit online. On the 10th day of Consumer Protection, maybe you’re planning to send e-cards to family and friends. Or maybe your kids are
Consumer Alert

Baby, I stole outside

Jim Kreidler
You’ve finished your online shopping, your gifts have shipped and you’re waiting for them to arrive – but some Grinch decides to ruin your holiday. On this 9th day of Consumer Protection, we’re
Consumer Alert

Fa-la-la-la fake

Carol Kando-Pineda
On the 5th day of Consumer Protection, you get an email or text message that’s supposedly from UPS or FedEx, complete with one of their logos — and it seems legit. It says your item is ready to ship
Consumer Alert

Holiday ‘grift’ exchange?

Carol Kando-Pineda
It’s the 4th day of Consumer Protection and ’tis the season of…gift cards. Even in Santa’s workshop, it’s one of the most popular ways to give to family and friends for the holidays. But gift cards
Consumer Alert

Hawking in a winter wonderland

Jennifer Leach
On this 2nd day of Consumer Protection, it’s all about online shopping. Because that’s what we can do this year, right? (OK, it’s a lot of what we do any year.) If you’re spending some of your hard
Consumer Alert

On the first day of consumer protection…

Jim Kreidler
Welcome to the FTC’s 12 Days of Consumer Protection, a holiday series to help you save money and avoid scams. Each day, we’ll cover a new topic — from shopping online and bogus shipping notifications
Consumer Alert

Help veterans avoid scams

Andrew Smith
On Veterans Day, we celebrate our veterans — more than 18 million strong. We thank you for your service and sacrifice. It’s also a good time to arm yourself with some tips to avoid fraud. We know that
Consumer Alert

FTC Announces Auto Buyers Study Reports

Jim Kreidler
Many of us depend on our cars — for work, errands, shuttling kids, and visiting loved ones. Maybe we love the freedom and convenience cars give us — but many of us find the car-buying process
Consumer Alert

FTC: Fashion Nova failed to deliver the goods

Colleen Tressler
In normal times, there’s nothing like finding the perfect outfit for a special event. But if you’re like some Fashion Nova customers, excitement turned to disappointment when your merchandise shipped
Consumer Alert

Avoid scams while finding help during quarantine

Lois Greisman, FTC, Elder Justice Coordinator
Older adults may be hard hit by the coronavirus – and scammers prey on that. If you or someone you know must stay at home and needs help with errands, you’ll want to know about this latest scam
Consumer Alert

Williams-Sonoma: Made in the USA?

Jim Kreidler
When we’re deciding between buying two products, if one product says, “Made in the USA,” does that influence how we make our decision? For many people, it does, and we all have a reasonable