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Do you need to apply for or renew your passport? If you search online, the top results might show official-looking websites that say they can renew or get you a passport. Some of these websites are private companies that charge you for services that are free on the U.S. Department of State website…while others are scammers trying to take your money and personal information.

Travel.State.Gov is the official government website for passport services. Some companies registered with the U.S. Department of State charge extra fees to submit your application and pick up your passport if you’re busy or need help. But you won’t get your passport faster than if you applied on your own without the extra cost.

But scammers also set up sites with similar names, flags, and seals, pretending to be affiliated with the government. For $60 to a few hundred dollars (on top of the regular passport fee), they promise to help you get a passport. But if you pay, you’ll lose your money and might be giving your personal information to scammers who could sell it to identity thieves.

To avoid passport scams, know this:

  • The U.S. Department of State is the government agency that handles passport services, but your top online search results might be phony passport application websites. Go directly to Travel.State.Gov to avoid clicking on a scammy website.
  • There’s a charge to get a passport, but the forms to renew or apply are free. Anyone who asks you to pay for forms is a scammer.
  • It’s free to set up an appointment if you need a passport to travel right away. The Department of State’s passport agencies and centers don’t charge for appointments, and paying someone to set it up for you won’t get your passport faster.

Contact PassportVisaFraud@state.gov if you spot a scammy passport application, website, or if you paid someone who turned out to be a scammer. And tell the FTC at ReportFraud.ftc.gov. Visit IdentityTheft.gov if someone has misused your personal information.

 

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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