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Consumer Alert

Is your eye doctor violating the Contact Lens Rule?

Colleen Tressler
The FTC recently sent 24 cease and desist letters to eye doctors after getting reports they may have violated the Contact Lens Rule by ignoring important rights of patients. That includes the
Consumer Alert

Pyrex “Made in the USA” claims didn’t measure up

Gema de las Heras
If you took up baking during the pandemic, you may have ordered Pyrex bakeware promoted as “American as apple pie.” It turns out, says the FTC, some Pyrex glassware advertised as “proudly made in the
Consumer Alert

What to do if your online order never arrives

Colleen Tressler, FTC, Division of Consumer and Business Education
We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing
Consumer Alert

How to steer clear of a flood-damaged car

Colleen Tressler
Shopping for a car? With new car prices averaging more than $48,000, you may be thinking about buying used. But in the wake of disasters like Hurricane Ian, tread lightly: after a hurricane or flood
Consumer Alert

Celebrate Disability Pride, avoid scams

Terri Miller
July is Disability Pride Month — a time to celebrate the proud identities, contributions, and culture of 40.8 million people with disabilities in the U.S. It’s when we recognize how the Americans with
Consumer Alert

TurboTax’s “free” tax prep service: often not free

Ari Lazarus
It’s tax time, and like many people, you might be looking for a tax preparation service — especially one that’s free. Intuit, the company that owns TurboTax, has gotten a lot of people’s attention
Consumer Alert

HomeAdvisor’s home improvement leads needed work

Amy Hebert
If you’re in the home improvement business — whether it’s kitchen remodeling, landscaping, or something else — getting quality leads on people looking to hire a business like yours might be worth
Consumer Alert

College students: We want to hear from you

Amy Hebert
If you’re a college student, or a student in a vocational or certificate program, there are scams that specifically target you. This National Consumer Protection Week , we’ve been focused on how scams
Consumer Alert

Servicemembers: Reporting for duty

Carol Kando-Pineda
National Consumer Protection Week is a time to shed light on how scammers will try to rip off anyone, including the military. The FTC’s military dashboard compiles five years’ worth of reports from
Consumer Alert

LGBTQ+ community: The FTC wants to hear from you

Ari Lazarus
This National Consumer Protection Week (NCPW), we’re focused on how scams affect every community — including the LGBTQ+ community. Scammers often like to impersonate familiar people, organizations
Consumer Alert

Join these NCPW events next week

Ari Lazarus
National Consumer Protection Week (NCPW) 2022 is coming up next week, and we hope you’ll join some of the virtual events. NCPW is a time when the FTC joins with local, state, and national partners to
Consumer Alert

The top frauds of 2021

Bridget Small
Every year, people report fraud, identity theft, and bad business practices to the FTC and its law enforcement partners. In 2021, 5.7 million people filed reports and described losing more than $5.8
Consumer Alert

Are you ready for National Consumer Protection Week 2022?

Ari Lazarus
It’s almost February and you know what that means…it’s getting close to National Consumer Protection Week (NCPW)! This year, NCPW is March 6-12, 2022, so now’s the time to jump into planning. NCPW is