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Consumer Alert

Video shows how scammers tell you to pay

Sachit Gali
Scammers make up all kinds of stories to get your money, from telling you that you’ve won a prize, you owe a debt, or your family member is in an emergency . But some things stay the same: scammers
Consumer Alert

Cracking down on fake COVID-19 cures

Jabari Cook
If you or a loved one has COVID-19, you might feel hopeful about products that guarantee you the treatment or cure you’re looking for. But if those products don’t work as advertised, then you could
Consumer Alert

FTC Announces Auto Buyers Study Reports

Jim Kreidler
Many of us depend on our cars — for work, errands, shuttling kids, and visiting loved ones. Maybe we love the freedom and convenience cars give us — but many of us find the car-buying process
Consumer Alert

MyLife accused of posting misleading background reports

Seena Gressin
If you’re looking for a job, an apartment, or a loan, there’s a good chance that someone will be looking at you — closely. They may search for your name online or order a background report. They’re
Consumer Alert

Volkswagen repays $9.5 billion to car owners and lessees

Jonathan Cohen
You might remember that, back in 2016, the FTC sued and then settled with Volkswagen and Porsche over their multi-million dollar “clean diesel” marketing campaigns. The problem? The VWs, Audis, and
Consumer Alert

Explore data to find scams near you

Jabari Cook
Scams happen everywhere: in every region, state, and community across the country, including your own. You might be wondering, “What kinds of scams are happening in my area?” We have a tool to help
Consumer Alert

A deceptive credit card interest rate reduction offer

Cristina Miranda
Monthly credit card bills can be a drag, especially when you’re feeling financially strapped. Finding ways to lower those bills — sometimes by simply calling your credit card company directly and
Consumer Alert

Hang up on business imposter scams

Jabari Cook
Scammers love to use the same old tricks in new ways. One of their favorites is to pose as a business or government official to pressure you into sending them money or personal information. Now, some
Consumer Alert

Big FTC win against student loan debt relief firm

Colleen Tressler
Just about a year ago, we told you about a case the FTC brought against a student loan debt relief firm. The FTC alleged that the operators of Mission Hills Federal, Federal Direct Group, National
Consumer Alert

Keep calm and avoid Coronavirus scams

Sachit Gali
One thing we know about scammers is that they follow the headlines. So it’s not surprising that we’ve seen so many Coronavirus-related scams recently. From scammers selling fake COVID-19 cures and
Consumer Alert

Scammers impersonate the FTC, too

Juliana Gruenwald Henderson
Scammers never seem to run out of new ways to try to take your money or steal your identity, especially in times of crisis like the one we’re living through now.
Consumer Alert

Online seller failed to ship next-day PPE as promised

Colleen Tressler
Facemasks and other types of personal protective equipment (PPE) have been in high demand since the COVID pandemic began. Many people have flocked to online retailers to place orders. According to the
Consumer Alert

Health product claims and false guarantees

Lisa Lake
If you’re looking for help with chronic pain, you might come across over-the-counter devices promising powerful, drug-free relief. But sometimes device marketers make claims that are not backed by
Consumer Alert

FTC, SBA warn companies about SBA loan promises

Shameka L. Walker
The latest recipients of government warning letters are six companies that said they could speed U.S. Small Business Administration (SBA) loans for businesses struggling to stay afloat during the
Consumer Alert

Getting stimulus checks from car dealerships? Nope.

Jim Kreidler
During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto
Consumer Alert

Is a scammer getting unemployment benefits in your name?

Seena Gressin
In a large-scale scam erupting in the midst of the Coronavirus pandemic, imposters are filing claims for unemployment benefits, using the names and personal information of people who have not filed
Consumer Alert

If you bought ReJuvenation, you can get a refund

Ari Lazarus
A few months ago, we wrote about a settlement with the makers of ReJuvenation, the so-called anti-aging wonder pill. If you bought this product, we have some good news: you can get a refund. The FTC
Consumer Alert

NYC car dealer accused of discriminatory lending

Ari Lazarus
The law is clear: it’s illegal for someone who lends money to charge people higher interest rates and fees based on their race. According to an FTC case announced today, a car dealer in the Bronx did
Consumer Alert

Paying, and paying, and paying payday loans

Lisa Lake
If you don’t have the cash or credit to cover a financial emergency, you might be thinking about getting a payday loan . But some payday lenders are not honest about how they collect on those loans