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Consumer Alert

Community Advocate Center connects more people to the FTC

Daniel Kaufman
When ReportFraud.ftc.gov launched in late 2020, it made telling the FTC about scams much easier. But here’s the thing: we know we’re still not hearing from lots of communities around the country. Not
Consumer Alert

Join us for these NCPW events next week

Ari Lazarus
National Consumer Protection Week (NCPW) 2021 is coming up next week, and we’d love for you to join us for some virtual events. NCPW is a time when the FTC joins with local, state, and national
Consumer Alert

No new immigration relief yet

Emily Wu
You might have seen that the President recently sent a new immigration bill to Congress. What does that mean for you if you’re a non-citizen in the United States? Right now, the truthful answer is
Consumer Alert

Scammers are scheming as HealthCare.gov reopens

Colleen Tressler
The Coronavirus pandemic has not only had a dramatic health impact, but also an economic blow as many Americans are now unemployed — and uninsured. As a result, the U.S. Department of Health and Human
Consumer Alert

The top frauds of 2020

Monica Vaca
2020 was a tough year. Between the pandemic and the economic crisis, we all had our hands full. And scammers didn’t take any time off either — 2020 was a busy year for fraud. In 2020, the FTC got more
Consumer Alert

Health insurance scams can cost you big

Lisa Lake
In 2018, we told you about Simple Health , a group of companies that the FTC says tricked people into signing up for what the companies told them was comprehensive health coverage that met Affordable
Consumer Alert

Identity Theft Awareness Week starts today

Seena Gressin
The challenges that COVID-19 has brought include a higher risk of identity theft. In 2020, the FTC got about 1.4 million reports of identity theft, double the number from 2019. Repeatedly, identity
Consumer Alert

FTC cases returned $483 million to people in 2020

Bridget Small
You may know the FTC for its consumer information, and for taking action against shady companies that violate the law. But did you know the FTC returns millions of dollars to people as a result of
Consumer Alert

Scammers cash in on COVID-19 vaccination confusion

Colleen Tressler
With every passing day, the news on COVID-19 vaccine distribution seems to change. One reason is that distribution varies by state and territory. And scammers, always at the ready, are taking
Consumer Alert

Cracking down on ticket bots that leave you out in the cold

Alvaro Puig
For most of us, it’s been a long time since we’ve been able to attend a live event. Think back, if you can, to the last time you tried to buy tickets online to go to a concert, a game, or a play. Were
Consumer Alert

Get ready for NCPW 2021!

Ari Lazarus
March is right around the corner, and you know what that means…it’s almost time for National Consumer Protection Week (NCPW)! This year, NCPW is February 28 – March 6, 2021. So now’s the time to jump
Consumer Alert

Target for new COVID scam: Small business owners

Lesley Fair
There’s a new coronavirus-related scam making the rounds, but this time the crooks are targeting small businesses. It starts with an email that claims to come from the “Small Business Administration
Consumer Alert

Stimulus payments for people, not nursing homes

Lois C. Greisman
If you, or someone you care about, lives in an assisted living facility or nursing home, read on. Because the bill funding the second round of Economic Impact Payments (EIPs) has now been signed into
Consumer Alert

Wrapping up 2020 with more car wrap scams

Ari Lazarus
We just heard from more companies that scammers are using their names to trick people into a car wrap scam. This time, scammers are saying they’re Marlboro or Purell (but they’re not really). The gist
Consumer Alert

More money from the government?

Jennifer Leach
Congress has just passed another bill to help the people whose finances are taking a beating from the pandemic. Once again, some of us will be getting money by check or direct deposit. The timing and
Consumer Alert

New tools to fight gift card scams

Cristina Miranda
This holiday season (and year-round), gift cards are on scammers’ wish lists. Scammers always have a reason for you to pay them immediately with a gift card. And they often tell you which card to buy
Consumer Alert

And a smart fridge in a pear tree

Jennifer Leach
On this 12 th and final day of consumer protection — just of this series, you understand, not ever — here are a few reminders as you head toward whatever holiday you celebrate (or don’t) this December
Consumer Alert

All I want for Christmas…is what I ordered

Carol Kando-Pineda
You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered