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Consumer Alert

Help veterans avoid scams

Andrew Smith
On Veterans Day, we celebrate our veterans — more than 18 million strong. We thank you for your service and sacrifice. It’s also a good time to arm yourself with some tips to avoid fraud. We know that
Consumer Alert

Why report fraud?

Traci Armani
Scams come in many forms: texts, emails, letters, and lots of calls. Scammers plot schemes from tech support scams to fake check scams to try to knock us off balance just long enough to take advantage
Consumer Alert

Non-filers: Expect a letter about your stimulus check

Lisa Lake
If you don’t usually file a tax return, or didn’t file a return for 2018 or 2019, you might not know you could qualify for an economic impact payment. You might be one of the nine million people
Consumer Alert

Know your rights during Medicare Open Enrollment

The Senior Medicare Patrol National Resource Center
During Medicare’s Open Enrollment Period (OEP), which ends December 7, Medicare beneficiaries can choose the plans that are best for them. You can get help comparing Medicare plans from the State
Consumer Alert

Temporary stop of COVID-19 evictions: what you need to know

Shameka Walker
In September, the Centers for Disease Control and Prevention (CDC) issued a temporary order to stop evictions due to the COVID-19 pandemic. That moratorium ended on August 26, 2021 for renters in
Consumer Alert

Online Trading Academy debt forgiveness notices are real

Cristina Miranda
As we told you about in this recent post , Online Trading Academy (OTA) is sending letters and email notices to people who are eligible for debt forgiveness. These notices are real, so don’t delete or
Consumer Alert

Overpaid your utility bill? That’s probably a scam

Lisa Lake
You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills. All you have to do is press a number
Consumer Alert

Reporting fraud helps everyone – and now it’s easier to do

Monica Vaca
You can help the FTC and its partners fight fraud in your community — and you don’t even need to wear a superhero cape (unless you want to). Your story is your superpower. When you tell the FTC about
Consumer Alert

Non-filers: Expect a letter about your stimulus check

Lisa Lake
If you don’t usually file a tax return, or didn’t file a return for 2018 or 2019, you might not know you could qualify for an economic impact payment. You might be one of the nine million people
Consumer Alert

Online Trading Academy email correction

Cristina Miranda
Did you get a letter in the mail from Online Trading Academy (OTA) saying that you’re eligible to have your debt forgiven? Unfortunately, OTA’s letter gave you the wrong email address to use. That
Consumer Alert

$147 million in second group of Western Union refunds

Bridget Small
Refund checks worth about $147 million are going out to almost 33,000 people who sent money to scammers through Western Union wire transfers. The $147 million is a portion of the money Western Union
Consumer Alert

Free trials can be costly

Lisa Lake
Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the
Consumer Alert

Fake check scams and your small business

Traci Armani
If someone you don’t know sends you a check and asks for money back, that’s a scam. But what if you’re a small business owner and someone “overpays” you and asks you to refund the balance? That’s
Consumer Alert

Scammers prey on your kindness during disasters

Lisa Lake
Wildfires raging out West. The hurricane season. Civil unrest. And all of this happening during a global pandemic that has claimed its own devastating share of deaths and cost people their livelihoods
Consumer Alert

Getting stimulus payments to homeless communities

Lisa Lake
People who are homeless or transient may not know they qualify for the $1,200 Economic Impact Payments (EIP) — also called “stimulus checks" — that went out last Spring. They might also get an