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Consumer Alert

Did someone tell you to pay with gift cards? It’s a scam

Traci Armani
Maybe someone said you’ve won the lottery, a prize or sweepstakes. Or they claim to be from the government and tell you there’s a problem with your Social Security number. And, to collect your
Consumer Alert

Economic impact payment fix for 50,000 eligible spouses

Karen Hobbs
Are you married to someone who owes past-due child support? Was your portion of the economic impact payment (“EIP”) mistakenly applied to pay your spouse’s debt? If so, you’re not alone. In mid
Consumer Alert

Trouble with your ABCmouse membership? You’re not alone

Amy Hebert
Juggling life at home with kids? Like many parents, you might’ve looked into different ways your kids can learn from home online. Maybe you’ve even signed up and paid for a program. But say over time
Consumer Alert

COVID-19 report data “on the daily”

Karen Hobbs
Every day, the FTC is collecting data, watching the numbers, and spotting the trends. We’re also spreading the word about COVID-19-related scams. Because, the more you know about what’s happening, the
Consumer Alert

FTC: Sellers need proof for COVID treatment claims

Colleen Tressler
As part of its ongoing efforts to protect consumers from sellers of scam COVID-19 treatments, the FTC has sent 20 more warning letters to companies that claim their products can prevent, treat or cure
Consumer Alert

Scams in between stimulus packages

Jennifer Leach
As we publish this post, a second stimulus package has not yet been finalized by Congress. While there’s a lot we don’t know, we DO know a few things about what scammers do when this kind of
Consumer Alert

A real or fake savings club?

Karen Hobbs
Imitation is the greatest form of flattery. It’s also the greatest form of “scammery.” That’s why scammers are imitating a type of informal savings club known as a “sou sou” or “susu” to trick people
Consumer Alert

Getting unordered seeds and stuff in the mail?

Jennifer Leach
Those mysterious seeds from China have been in the headlines, but we’re also hearing about other stuff that people are getting that looks connected to the seed mystery. There could be a few things
Consumer Alert

Scammy PPE sellers exploit COVID-19 fears

Colleen Tressler
Last month, the FTC filed its first case against an online seller that failed to ship next-day personal protective equipment (PPE) as promised. Today, we have an update: the FTC is filing three more
Consumer Alert

Going shopping? Don’t get shortchanged

Sachit Gali
Remember when stores ran out of toilet paper, hand sanitizer, and face masks? Well, now COVID-19 is cause for a new shortage: coins. Because of business shutdowns and social distancing, people have
Consumer Alert

Empowering military consumers – all year long

Now that Military Consumer Month has come to a close, it’s time to think about how we can support servicemembers all year long. Seven years ago, the Federal Trade Commission (FTC) launched Military
Consumer Alert

Video shows how scammers tell you to pay

Sachit Gali
Scammers make up all kinds of stories to get your money, from telling you that you’ve won a prize, you owe a debt, or your family member is in an emergency . But some things stay the same: scammers
Consumer Alert

Cracking down on fake COVID-19 cures

Jabari Cook
If you or a loved one has COVID-19, you might feel hopeful about products that guarantee you the treatment or cure you’re looking for. But if those products don’t work as advertised, then you could
Consumer Alert

FTC Announces Auto Buyers Study Reports

Jim Kreidler
Many of us depend on our cars — for work, errands, shuttling kids, and visiting loved ones. Maybe we love the freedom and convenience cars give us — but many of us find the car-buying process
Consumer Alert

MyLife accused of posting misleading background reports

Seena Gressin
If you’re looking for a job, an apartment, or a loan, there’s a good chance that someone will be looking at you — closely. They may search for your name online or order a background report. They’re
Consumer Alert

Volkswagen repays $9.5 billion to car owners and lessees

Jonathan Cohen
You might remember that, back in 2016, the FTC sued and then settled with Volkswagen and Porsche over their multi-million dollar “clean diesel” marketing campaigns. The problem? The VWs, Audis, and