Consumer Alerts

We’re seeing a big wave of reports about phone scams claiming you owe back taxes. But it’s not the IRS calling, it’s a scammer using a company name like “Tax Resolution Oversight Department.” If

You never know where your big Hollywood break will come from. But it probably won’t start with an unexpected text message about a virtual casting call. That’s likely a scam. Learn the cues to avoid

If you own a business or know someone who does, you know how important a trademark is for protecting your intellectual property. Scammers do, too, and they’re impersonating the United States Patent

A voicemail from an unknown caller reminding you about a $52,000 loan that you didn’t apply for can throw you off balance. Which explains why scammers send them — hoping you’ll respond first and think

Scammers are pretending to be Amazon again. This time, they’re sending texts claiming there’s a problem with something you bought. They offer a refund if you click a link — but it’s a scam. Here’s how

If you want to use your driver’s license to fly, you’ll need a REAL ID. If you don’t have one yet, your state’s Department of Motor Vehicles (DMV) is the place to go, and they’re only taking in-person

Do you feel like you’re getting more emails from strangers than messages from people you actually know? These unexpected messages are often phishing scams trying to steal your money and personal

Have you ever gotten a text message about a package coming via the United States Postal Service? Maybe it confirmed your order, said a package is out for delivery, or said there’s a problem like

Did you know that people almost always open text messages? In a new Data Spotlight about the big jump in reported fraud losses involving text scams, the FTC notes a study finding open rates can be as

Your Social Security number is an important key for an identity thief. Scammers want it, and they think of all sorts of ways to trick you into giving it away. Here at the Federal Trade Commission, we

You’re not the only one getting scammy text messages about unpaid toll charges or issues with your Amazon account. Chances are your tweens and teens with phones are getting them, too. Sure, you can

It’s almost Valentine’s Day. Lots of us have profiles on online dating sites, apps or social media to find “the one.” But that interesting person who just messaged you could be a sweet-talking romance

It’s never too late to find love, and lots of dating sites and apps are there to help. But scammers are out to steal your heart, too…and then steal your money.

Marriott International says that a breach of its Starwood guest reservation database exposed the personal information of up to 500 million people. If your information was exposed, there are steps you

Maybe you weren’t thinking about selling your timeshare — but suddenly, someone calls and tells you they’re a real estate agent and have an interested buyer. They might have information about you and

Is there a legit reason for someone to send you to a Bitcoin ATM? The short answer is NO. Will someone from the government send you to a Bitcoin ATM? NEVER. If you’ve followed this Anatomy of a Scam

One way to spot a scam is to understand its mechanics. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s

Scammers say and do things that can tell us they’re lying — and they’re not who they pretend to be. Of course, to hear or see those clues, we have to get past the panic scammers make us feel, thanks

We expect banks and brokers to keep our money safe. We think they’ll stop or warn us about suspicious transfers out of our accounts. But do they? Scammers are exploiting that trust and getting people

When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of