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Consumer Alert

GoodRx’s not-so-good privacy practices come to light

Alvaro Puig
Nowadays, there are health-related apps and websites everywhere that let you track things like your physical activity, health conditions, caloric intake, prescriptions, and even ovulation. They ask
Consumer Alert

Looking for a job? Scammers might be looking for you

Colleen Tressler
Recent layoffs in industries like the tech sector have scammers fine-tuning their approaches to take advantage. They may advertise jobs online, sometimes setting up fake websites, or look for targets
Consumer Alert

Pass It On in 2023: Renewing fraud prevention

Bridget Small
If you’re one of the resourceful, dedicated people who uses Pass It On and Pásalo materials to help older adults avoid scams, thank you! You’re part of an enormous network that’s shared more than 17
Consumer Alert

This March, bring NCPW to your neighborhood

Ari Lazarus
March is right around the corner, and you know what that means…it’s almost time for National Consumer Protection Week! This year, NCPW is March 5-11, so now’s the time to jump into planning — and we
Consumer Alert

Are you a former AT&T unlimited data plan customer? Read on

Andrew Rayo
Today, the FTC announced a new claims process to return money to thousands of former AT&T customers as a result of a $60 million settlement with AT&T. To date, $52 million has already been refunded
Consumer Alert

Pyrex “Made in the USA” claims didn’t measure up

Gema de las Heras
If you took up baking during the pandemic, you may have ordered Pyrex bakeware promoted as “American as apple pie.” It turns out, says the FTC, some Pyrex glassware advertised as “proudly made in the
Consumer Alert

How to spot, avoid, and report weather-related scams

Colleen Tressler
From the relentless series of powerful storms that have battered California to the dozens of tornadoes that swept across six states, including Alabama, Georgia, and Kentucky, 2023 is off to a
Consumer Alert

Did you pay WealthPress for investment advice?

Gema de las Heras
Search online for “trading” or “investments” and you’ll be bombarded with offers, often from self-proclaimed experts, guaranteeing you’ll make big money fast. But no one can truthfully make those
Consumer Alert

A scam alert for the Korean community

Kati Daffan
Here’s a scam we know is hitting the Korean community right now — but it’s just as likely to be coming soon to a phone or email inbox near you. Because one thing we know is that scammers never target
Consumer Alert

Want to buy now but pay later? Read this first

Andrew Rayo
Planning to buy things like new clothes or electronics for the holidays, but want to pay later? Some businesses offer “buy now, pay later” plans, which let you get your purchase right away and pay for
Consumer Alert

Here’s where to get FREE COVID tests

Gema de las Heras
With the reopening of the federal government program to order no-cost COVID-19 tests, there are more options to get free tests this year. But how do you know what’s legit and what’s a scam? Read on.
Consumer Alert

Give back with a plan this season and avoid charity scams

Terri Miller
For many of us, the holiday season is a time for cheerful giving. But charity scammers ruin the mood by trying to cash in on your good will. If you’re supporting a charitable cause this winter, make a
Consumer Alert

The gift of privacy for Fortnite players

Amy Hebert
(View or share the YouTube version of the video.) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some
Consumer Alert

What to do if your online order never arrives

Colleen Tressler, FTC, Division of Consumer and Business Education
We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing
Consumer Alert

What proposed FTC updates to the Eyeglass Rule mean for you

Colleen Tressler, FTC, Division of Consumer and Business Education
The FTC enforces the Eyeglass Rule, which gives you the right to get your eyeglass prescription — whether you ask for it or not — and at no extra charge once your eye exam has been completed. Having a