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Consumer Alert

The pandemic’s effect on your money

Jim Kreidler
This April is Financial Literacy Month, so this week we’re talking about financial resiliency. The Coronavirus has been devastating for many people’s financial lives. Through no fault of their own
Consumer Alert

Prepare for severe spring weather with tips you can share

Sana Chriss
According to the National Weather Service, the peak severe weather season is during the spring months of March, April, and May. Already this season, we’ve seen heavy rains, flooding, and tornados in
Consumer Alert

Behind on your rent and worried about eviction?

Sana Chriss
Lots of people are having difficulty paying their rent due to the pandemic. But today, the Centers for Disease Control (CDC) released an eviction moratorium order. It protects people from being
Consumer Alert

20/20 vision: Highlights of the year

Carol Kando-Pineda
While everything about the past year has felt strange and new — I just can’t say unprecedented another time — we could see one thing coming: scammers seized any opportunity to take advantage of the
Consumer Alert

Ignore bogus COVID vaccine survey

Colleen Tressler
Scammers are using a new trick to steal your money and personal information: a bogus COVID vaccine survey. People across the country are reporting getting emails and texts out of the blue, asking them
Consumer Alert

University of Phoenix students get payments

Bridget Small
The FTC is sending a total of almost $50 million to nearly 147,500 students of the University of Phoenix. The money comes from the University’s 2019 settlement with the FTC, when the FTC charged the
Consumer Alert

Spotting scammy emails

Emily Wu
Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Your first instinct may be to immediately call the company or respond to the email and
Consumer Alert

Indoor TV antenna? Make sure you know what you’re getting

Rosario Méndez
Any TV set made since 2007 has a digital tuner that lets you watch over-the-air (OTA) channels for free, if you get an inexpensive indoor antenna. These channels usually include local broadcast
Consumer Alert

Scams will follow new COVID-19 rescue plan

Jennifer Leach
The pandemic is still taking a toll on every kind of well-being we have. The new American Rescue Plan, just signed into law, gets the ball rolling to help out on many people’s financial well-being
Consumer Alert

Dishonest magazine companies target inmates

Lisa Lake
If someone you care about is in jail or prison, you might be thinking about getting them a magazine subscription. The FTC wants you to know that some magazine subscription companies might make
Consumer Alert

Fake prize offers don’t pay

Bridget Small
The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we
Consumer Alert

When it’s not really the government calling

Emily Wu
Lots of people are having trouble sleeping, thanks to the pandemic and all the parts of our lives it’s affecting. And it doesn’t help when you get a call saying you owe the government money. Oh, and
Consumer Alert

MoneyGram fraud refunds get closer

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may get a prefilled claim form in the mail soon. The claim forms, from claims administrator Gilardi
Consumer Alert

Caught in a bad romance

Jim Kreidler
It’s day four of National Consumer Protection Week and we’ve been discussing ways we can look out for each other during the pandemic. Today’s topic – romance scams. Check out and share this short
Consumer Alert

Community Advocate Center connects more people to the FTC

Daniel Kaufman
When ReportFraud.ftc.gov launched in late 2020, it made telling the FTC about scams much easier. But here’s the thing: we know we’re still not hearing from lots of communities around the country. Not
Consumer Alert

The Drug Enforcement Administration isn’t calling

Seena Gressin
We’re getting reports about scammers pretending to be Drug Enforcement Administration (DEA) agents. They’re trying to get your money and personal information, and using alarming phone calls to do it