Consumer Alerts

If you want to contact a company’s customer service department, you can do a quick search online and often find what looks like its phone number or email. But is the information at the top of your

Remember when stores ran out of toilet paper, hand sanitizer, and face masks? Well, now COVID-19 is cause for a new shortage: coins. Because of business shutdowns and social distancing, people have

Now that Military Consumer Month has come to a close, it’s time to think about how we can support servicemembers all year long. Seven years ago, the Federal Trade Commission (FTC) launched Military

Scammers make up all kinds of stories to get your money, from telling you that you’ve won a prize, you owe a debt, or your family member is in an emergency . But some things stay the same: scammers

The last thing struggling small business owners need right now is to have money unlawfully taken from their pockets. According to a complaint filed today by the FTC, that’s exactly what a company that

If you or a loved one has COVID-19, you might feel hopeful about products that guarantee you the treatment or cure you’re looking for. But if those products don’t work as advertised, then you could

Many of us depend on our cars — for work, errands, shuttling kids, and visiting loved ones. Maybe we love the freedom and convenience cars give us — but many of us find the car-buying process

The FTC sued the makers of Suboxone®, a prescription drug to treat opioid addiction, alleging they were preventing patients from choosing lower priced generic versions of the drug. The companies

If you’re looking for a job, an apartment, or a loan, there’s a good chance that someone will be looking at you — closely. They may search for your name online or order a background report. They’re

You might remember that, back in 2016, the FTC sued and then settled with Volkswagen and Porsche over their multi-million dollar “clean diesel” marketing campaigns. The problem? The VWs, Audis, and

Scams happen everywhere: in every region, state, and community across the country, including your own. You might be wondering, “What kinds of scams are happening in my area?” We have a tool to help

Monthly credit card bills can be a drag, especially when you’re feeling financially strapped. Finding ways to lower those bills — sometimes by simply calling your credit card company directly and

Scammers love to use the same old tricks in new ways. One of their favorites is to pose as a business or government official to pressure you into sending them money or personal information. Now, some

You may have seen reports of the fire that destroyed the USS Bonhomme Richard. Dozens of sailors fled the burning ship and lost all their possessions. When a distressing event like this happens, many

Just about a year ago, we told you about a case the FTC brought against a student loan debt relief firm. The FTC alleged that the operators of Mission Hills Federal, Federal Direct Group, National

One thing we know about scammers is that they follow the headlines. So it’s not surprising that we’ve seen so many Coronavirus-related scams recently. From scammers selling fake COVID-19 cures and

Yesterday some high-profile people had their Twitter accounts hacked by scammers who sent out fake tweets asking followers to send money using Bitcoin – a type of cryptocurrency or digital money

When you’re having trouble paying your credit card bills, getting a lower interest rate to keep your balance in check could be a game changer. Unfortunately, companies that promise to get you those

Every day, millions of people who have lost their jobs are making difficult choices about how to pay their bills. As the Coronavirus continues to spread, scammers are taking advantage of people’s

Scammers never seem to run out of new ways to try to take your money or steal your identity, especially in times of crisis like the one we’re living through now.