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Consumer Alert

The lead-generation bait-and-switch

Lisa Lake
You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine. But sometimes you might be looking for one thing and wind up getting something
Consumer Alert

SSA imposters top IRS in consumer loss reports

Seena Gressin
Have you gotten calls about supposed problems with your Social Security number from callers pretending they’re with the Social Security Administration (SSA)? If so, you’re not alone. Our latest Data
Consumer Alert

Financial tips for 2019 graduates

Colleen Tressler
Congratulations students and parents! It won’t be long before young people across the country will put on their caps and gowns to celebrate their graduations. Many graduation speakers offer advice
Consumer Alert

Ask a health professional before popping that pill

Bridget Small
When I was young, I wanted the shoes that would make me run faster and jump higher. Now, I wish my brain would run a little faster when I can't remember my account passwords. Unfortunately, some shady
Consumer Alert

Snack subscription service leaves bad taste

Colleen Tressler
Food delivery services can be a convenience for people with busy lives. Free trial offers and online reviews can help people decide which service they want to use. But when reviews are deliberately
Consumer Alert

Ads for diamond jewelry should be crystal clear

Bridget Small
If friends know you’re shopping for diamond jewelry, they may say, “Remember the 4Cs: color, cut, clarity and carat.” Here are three more important letters for jewelry shoppers: F-T-C. The FTC
Consumer Alert

What to do about robocalls

Lisa Weintraub Schifferle
Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video: The FTC worked with AARP to create a series of videos about imposter scams – including
Consumer Alert

Operation Donate with Honor continues

Rosario Méndez
Last year, the FTC and state charity regulators joined in Operation Donate with Honor to stop sham veterans charities from lying to donors. Today the FTC is announcing that it shut down two more
Consumer Alert

Donating to help police or other first responders

Rosario Méndez
Some good charities do great work to help first responders, our everyday heroes. Unfortunately, a few charities say they’ll help law enforcement officers, firefighters or their families, but do very
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a
Consumer Alert

Robocallers, you’re out

Rosario Méndez
Most robocalls are prohibited by law, but scammers and dishonest people continue to send them. And even some legitimate companies violate peoples’ privacy rights with illegal robocalls. Today the FTC
Consumer Alert

Those (not really) IRS calls

Lisa Weintraub Schifferle
You’ve probably gotten one of these calls: They say it’s the IRS and they’re filing a lawsuit against you for back taxes. They may threaten to arrest or deport you. What do you do? Watch this video to
Consumer Alert

Protect yourself against Medicare scams

Lisa Weintraub Schifferle
Still getting calls from people claiming to be from Medicare, asking for money or personal information? Watch this video about how you can protect yourself from Medicare scams: The FTC worked with
Consumer Alert

New protections available for minors under 16

Jennifer Leach, FTC, Acting Associate Director, Division of Consumer & Business Education
Young people now have more protection from identity theft and fraud, thanks to a new federal law that went into effect September 21 st, 2018. The new law lets parents and child welfare representatives
Consumer Alert

Keep tech support strangers out of your computer

Lisa Lake
If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in
Consumer Alert

FTC’s Tech Support Takedown 2019

Cristina Miranda
We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC
Consumer Alert

Getting calls from the SSA?

Jennifer Leach
Probably not. At least, not from the real SSA. But how many of you have gotten calls from someone who said they were the Social Security Administration? And maybe showed the real SSA phone number (1
Consumer Alert

Phishing: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts – even phone calls – to get you to share valuable personal information, like account numbers, Social Security numbers, or your login IDs and
Consumer Alert

It’s National Consumer Protection Week 2019

Andrew Smith
Welcome to National Consumer Protection Week (NCPW) 2019. This marks 21 years of commemorating the important work that the FTC, state attorneys general offices and many community partner organizations
Consumer Alert

Going on vacation? Wear contacts? Looky here.

Colleen Tressler
If you’re like some of us here at the Consumer Blog, even though you make a list of things to pack when you go on vacation, you may accidentally leave something behind. Sure, you can buy shampoo, flip