Consumer Alerts

Last week, we kicked off the celebration of Hispanic Heritage Month with ideas about recognizing and avoiding scams. This week, it’s about what to do if you think you’ve paid a scammer. These steps

You got the job! Work from home and earn top dollar. They already sent you a big check to buy supplies. (“Send us whatever is left, probably around $1,000,” they said.) If your alarm bells are

Maybe you’ve heard about someone who invested $1,000 in crypto and is now a millionaire. Or maybe you’re regretting not taking that chance to make some extra income. So, when someone offers you a can

There’s a lot of hype around artificial intelligence (AI) these days. And cybercriminals are taking advantage of people’s interest in AI to spread harmful malware through online ads.

Say you hear or read the words: “You’ve won!” What will you do with your winnings? Who wouldn’t be excited to win a prize, sweepstakes, or lottery? But…did you actually win? And how do you know

When families need to plan a funeral or cremation service, especially in an unfamiliar place, they often search online for a local provider. Now, thanks to a court order in an FTC case, people who

Have you or a family member or friend ever lost money to a scam? You’re not alone: last year scammers pulled in over $8 billion . But there’s a way you can help. If you think you’ve spotted a scam

Ever had a bad online shopping experience? Maybe you ordered one thing but got another. Or that new company never shipped your order, despite charging you. So, what do you do? If you can relate, you

April is Financial Literacy Month, and a great time to take advantage of free advice at ftc.gov/Money Matters. Federal Trade Commission data show people reported losing $8.8 billion to scams in 2022

The “IRS” is on the phone. They’re saying you owe back taxes and need to pay immediately using cryptocurrency, or you’ll be arrested. You reach for your wallet but then think — WAIT — is this really

Every time there’s a natural disaster — like the tornado that tore through Mississippi and neighboring states — scammers are quick to follow. How do they exploit tragedy to steal from people who have

When it comes to telemarketing and extended auto warranties, what you’re promised on the phone…may not be what you get. Today, the FTC announced a settlement in its case against American Vehicle

You may think buying an auto service contract can help ease the burden of costly repairs. While a service contract might sound like a good idea, it could duplicate coverage you have through your

You get your regular shipments of dog food, have your gym membership set to auto-renew each month, and have a free trial subscription to some genealogy site. Helpful, keeps you from having to remember

You get a call. There's a panicked voice on the line. It's your grandson. He says he's in deep trouble — he wrecked the car and landed in jail. But you can help by sending money. You take a deep

So, you’re scrolling through Facebook or Instagram and spot an ad for clothing. Or maybe you’re shopping for gadgets on Etsy or Amazon. When the seller says the product “ships from the USA,” what does

If you or someone you love is struggling with addiction or dealing with a serious disease like cancer, Parkinson’s, or Alzheimer’s, you’ve probably looked for the best treatment out there. But how do

Scammers and dishonest businesses can target people in unique ways, so it’s important to understand how communities are affected — and at times, differently affected — by consumer protection issues. A

Did you get a message from a friend on social media about a US Department of Health and Human Services (HHS) grant opportunity? Or from someone saying they were an HHS employee? Well…they weren’t who

Crypto investment talk is everywhere — even in your local community groups in real life or online. But scammers join these groups, too. Their mission? Gain the group’s trust…and then exploit