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Consumer Alert

Amazon Flex didn’t deliver as promised, and now must pay

Jim Kreidler
Were you an Amazon Flex driver from late 2016 to August 2019? If so, you may be able to get the tips you earned that Amazon previously withheld. Several months ago, we told you the FTC filed a case
Consumer Alert

Stand up to cyberbullying

Jim Kreidler
Pride Month is about connecting with and showing support for people in the LGBTQ+ community. It’s also about standing up and protecting those we care for, so today we’re talking about cyberbullying
Consumer Alert

Happy Pride Month from the FTC

Daniel Kaufman
June is Pride Month, an important time of year when we get to celebrate and show our support for LGBTQ+ people everywhere. Here at the FTC, “pride” is more than a month-long celebration. We’re proud
Consumer Alert

More money is coming to families…and scammers are ready

Lisa Lake
As part of the American Rescue Plan Act, eligible families will get monthly payments from the government from July 15 through December 2021. The Internal Revenue Service (IRS) will send these monthly
Consumer Alert

Your guide to protecting your privacy online

Maneesha Mithal
The things we do throughout the course of our day give businesses access to information about our habits, tastes, and activities. Some might use it to deliver targeted ads to you, or to give you
Consumer Alert

MoneyGram refund program opens to take claims

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may be eligible to file a claim for a refund. The company handling claims — Gilardi & Co. LLC — is
Consumer Alert

Getting ready for hurricane season 2021

Ryan Ebrahimy
June 1 st is the start of hurricane season. For people in hurricane-prone areas, that means the risk of heavy rainfall, high winds, storm surges, flooding, tornados, and rip currents, which can all
Consumer Alert

Considering fertility products? Spot the fake claims

Lisa Lake
People facing difficulties having children often explore fertility products to help them get pregnant. But some products, including some dietary supplements that claim to solve fertility problems
Consumer Alert

Hang up on auto warranty robocalls

Emily Wu
Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are
Consumer Alert

Spotting cryptocurrency investment scams

Cristina Miranda
Cryptocurrency has gotten lots of attention as a new way to invest. But here’s the thing: scammers are taking advantage of people’s understanding (or not) of cryptocurrency investments, and how they
Consumer Alert

Share FTC materials here, there, and everywhere

Bridget Small
Have you wondered how you can help the older adults in your life — your parents, grandparents, and neighbors — avoid fraud? Here’s an easy answer: share. Share what you know about fraud, and share
Consumer Alert

Let’s talk about Coronavirus scams

Emily Wu
During this past year, the COVID-19 pandemic and its economic fallout have reminded us how important it is to help each other through difficult times. In May, as we celebrate Older Americans Month
Consumer Alert

Unwanted calls: Just block ’em and report ’em

Jim Kreidler
Unwanted calls are annoying. They can feel like a constant interruption — and many are from scammers. Unfortunately, technology makes it easy for scammers to make millions of calls a day. So this week
Consumer Alert

No money, honey.

Lisa Lake
It’s never too late to find love, and lots of dating sites and apps are there to help. But scammers are out to steal your heart, too…and then steal your money. This Older Americans Month, let’s talk
Consumer Alert

Celebrating Older Americans Month

Bridget Small
During May, the FTC and federal and state organizations nationwide will celebrate Older Americans Month, with “Communities of Strength” as its theme. The FTC works to protect older adults year round
Consumer Alert

The FTC weighs in on repair restrictions

Emily Wu
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers
Consumer Alert

FTC sends customer refunds in three cases

Emily Wu
The FTC works to fulfill its mission in many ways, including bringing cases against companies who are being unfair or deceptive. And it’s happy news when those cases result in refunds. Last year, FTC