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Consumer Alert

The pandemic’s effect on your money

Jim Kreidler
This April is Financial Literacy Month, so this week we’re talking about financial resiliency. The Coronavirus has been devastating for many people’s financial lives. Through no fault of their own
Consumer Alert

Managing your bills during the pandemic

Ari Lazarus
COVID-19 has thrown the economy into a tailspin. As people have been laid off, furloughed, or are working fewer hours, bills can pile up. This week, for Financial Literacy Month, we’re looking at ways
Consumer Alert

Avoid payment scams while rebuilding your finances

Sana Chriss
Over the past year, the Coronavirus created financial problems for many people. Maybe you’re one of them. As you work to regain your financial footing, scammers will continue to try to steer you off
Consumer Alert

Give yourself some credit (reports)

Emily Wu
One important back-to-basics step you can take this Financial Literacy Month (or anytime) is checking your credit report. Your credit report has a summary of your credit history. For example, if you
Consumer Alert

Scammers target loved ones of COVID-19 victims

Seena Gressin
Government imposters may have hit a new low with a scheme that targets the grieving survivors of people who died of COVID-19 by offering them help paying for their loved one’s funeral expenses. A real
Consumer Alert

FTC sends customer refunds in three cases

Emily Wu
The FTC works to fulfill its mission in many ways, including bringing cases against companies who are being unfair or deceptive. And it’s happy news when those cases result in refunds. Last year, FTC
Consumer Alert

When it comes to scams, let’s look out for one another

Daniel Kaufman
This pandemic has brought lots of side effects. Lost jobs, lost income, and lost homes are themes we see around the country — and scammers know just how to take advantage of these worries. Another
Consumer Alert

MoneyGram fraud refunds get closer

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may get a prefilled claim form in the mail soon. The claim forms, from claims administrator Gilardi
Consumer Alert

Fake prize offers don’t pay

Bridget Small
The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we
Consumer Alert

Dishonest magazine companies target inmates

Lisa Lake
If someone you care about is in jail or prison, you might be thinking about getting them a magazine subscription. The FTC wants you to know that some magazine subscription companies might make
Consumer Alert

Spotting scammy emails

Emily Wu
Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Your first instinct may be to immediately call the company or respond to the email and
Consumer Alert

20/20 vision: Highlights of the year

Carol Kando-Pineda
While everything about the past year has felt strange and new — I just can’t say unprecedented another time — we could see one thing coming: scammers seized any opportunity to take advantage of the
Consumer Alert

Behind on your rent and worried about eviction?

Sana Chriss
Lots of people are having difficulty paying their rent due to the pandemic. But today, the Centers for Disease Control (CDC) released an eviction moratorium order. It protects people from being
Consumer Alert

’Tis the season to spot and avoid gift card scams

Kira Krown
Looking for a New Year’s resolution? Here’s one for you: Keep your hard-earned money safe from scammers by spotting and avoiding gift card scams. Then help others spot and avoid them, too. Scammers
Consumer Alert

Credit card debt relief that wasn’t

Ari Lazarus
Credit card debt can be stressful. Interest rates can be high, and if you miss or can’t make your full payments, that growing balance can be overwhelming. Enter a group of companies that promised to
Consumer Alert

This holiday season, help friends and family avoid a scam

Bridget Small
When you talk with friends and family over the holidays, you may hear about new puppies, old sports rivalries, and dreams of the next vacation. As you join the conversation, why not share some ideas
Consumer Alert

Identity Theft Awareness Week starts today

Seena Gressin
The challenges that COVID-19 has brought include a higher risk of identity theft. In 2020, the FTC got about 1.4 million reports of identity theft, double the number from 2019. Repeatedly, identity
Consumer Alert

The top frauds of 2020

Monica Vaca
2020 was a tough year. Between the pandemic and the economic crisis, we all had our hands full. And scammers didn’t take any time off either — 2020 was a busy year for fraud. In 2020, the FTC got more