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Consumer Alert

Stay away from scams this Medicare Open Enrollment Period

Gema de las Heras
If you or one of your loved ones are on Medicare, you’re probably aware that open enrollment ends on December 7. And you’re probably reviewing and comparing different options to select a plan that’s
Consumer Alert

Spot and avoid home-related fraud this winter

Gema de las Heras
Between inflation and soaring energy prices, many of us are thinking about how much more it’s going to cost to stay warm this year. Getting an email, a call, or a knock on your door with an offer to
Consumer Alert

Health insurance covers at-home COVID-19 tests

Colleen Tressler
While you can no longer get free COVID-19 test kits from the federal government, if you have health insurance, you’re covered for eight free over-the-counter, at-home COVID-19 tests each month. So if
Consumer Alert

Shopping scams are in session for back-to-school shopping

Andrew Rayo
Back-to-school season can be stressful for many kids and their parents — especially when scammers are back to work with online school shopping scams. But there are ways to get your school shopping
Consumer Alert

Selling stuff online? Here’s how to avoid a scam

Alvaro Puig
Selling stuff online can be a great way to make some extra cash. Craigslist, Facebook Marketplace, and other sites attract a lot of buyers — and scammers. Here are some ways scammers try to cheat you
Consumer Alert

FTC says companies’ warranty restrictions were illegal

Seena Gressin
Sometimes good gizmos go bad. If the gizmo — whether a motor vehicle, home appliance, or other consumer product — is under warranty, you may want to bring it to the dealer for repair. Or, you may
Consumer Alert

Riding herd on cattle feed scammers

Seena Gressin
Widespread drought, rising prices, and feed shortages in the Great Plains and West have created a fertile field for cattle feed scammers to take advantage of ranchers working to protect their
Consumer Alert

Not enough baby formula means plenty of scammers

Colleen Tressler
Scammers exploiting the high demand for baby formula have sunk to new lows. They’re popping up online and tricking desperate parents and caregivers into paying steep prices for formula that never
Consumer Alert

Looking for alternatives for your holiday shopping?

Amy Hebert
You’ve probably heard: this holiday season, it might be harder to find the gifts you’re looking for. So, many of us might be looking for alternatives, like buying gifts locally — or maybe from online
Consumer Alert

How you can recognize and avoid a scam (and help others)

Alvaro Puig
Each year, Hispanic Heritage Month celebrates the numerous contributions that Hispanic Americans and Latinos have made to our country. This year’s theme, Esperanza: A Celebration of Hispanic Heritage
Consumer Alert

Hello, summer. Goodbye, scammers.

Jim Kreidler
Summer is right around the corner. With things reopening, kids getting out of school, and days lasting longer, this summer promises, we hope, some much-needed relaxation, adventure, and a chance to
Consumer Alert

And a smart fridge in a pear tree

Jennifer Leach
On this 12th and final day of consumer protection — just of this series, you understand, not ever — here are a few reminders as you head toward whatever holiday you celebrate (or don’t) this December
Consumer Alert

All I want for Christmas…is what I ordered

Carol Kando-Pineda
You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered
Consumer Alert

Santa doesn’t need your Social Security number

Jim Kreidler
This year, during the pandemic, your holidays might be moving a bit online. On the 10th day of Consumer Protection, maybe you’re planning to send e-cards to family and friends. Or maybe your kids are
Consumer Alert

Baby, I stole outside

Jim Kreidler
You’ve finished your online shopping, your gifts have shipped and you’re waiting for them to arrive – but some Grinch decides to ruin your holiday. On this 9th day of Consumer Protection, we’re
Consumer Alert

Fa-la-la-la fake

Carol Kando-Pineda
On the 5th day of Consumer Protection, you get an email or text message that’s supposedly from UPS or FedEx, complete with one of their logos — and it seems legit. It says your item is ready to ship
Consumer Alert

Holiday ‘grift’ exchange?

Carol Kando-Pineda
It’s the 4th day of Consumer Protection and ’tis the season of…gift cards. Even in Santa’s workshop, it’s one of the most popular ways to give to family and friends for the holidays. But gift cards
Consumer Alert

Hawking in a winter wonderland

Jennifer Leach
On this 2nd day of Consumer Protection, it’s all about online shopping. Because that’s what we can do this year, right? (OK, it’s a lot of what we do any year.) If you’re spending some of your hard