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How To Spot, Avoid, and Report Tech Support Scams

Tech support scammers want you to believe you have a serious problem with your computer, like a virus. They want you to pay for tech support services you don't need, to fix a problem that doesn’t
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How To Secure Your Home Wi-Fi Network

Your home networks might have a range of wireless devices on them — from computers and phones to IP cameras, voice assistants, smart TVs, and connected appliances. Taking some basic steps to secure
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How To Get Less Spam in Your Email

Spam email can be annoying. Worse, it can include scammy offers that can cost you time and money. Here are some things you can do to get fewer spam emails. How To Get Fewer Spam Emails How Not To Be a
Consumer Alert

Spotting scammy emails

Emily Wu
Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Your first instinct may be to immediately call the company or respond to the email and
Consumer Alert

How can you spot a tech support scam?

Traci Armani
Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do
Consumer Alert

Hang up on fake “refund calls”

Bridget Small
In 2019, the FTC reached a settlement with Elite IT and its owner, who tricked people into buying expensive computer repair services. The company shut down, and its owner is permanently banned from
Consumer Alert

Shopping online? Watch this video first

Jabari Cook
In this age of social distancing, more and more of our favorite stores now offer ways to score great deals online. Even as shops around the country open their doors again, buying online is still a
Consumer Alert

Hang up on tech support calls

Jim Kreidler
It can be frustrating to have problems with your computer, especially now that so many people are working from home. But if you get a call from someone claiming to be a Microsoft technician, saying
Consumer Alert

What to ask before buying internet-connected toys

Cristina Miranda
What’s on your holiday wish list? Perhaps a smart speaker for your kids’ bedroom, or a cuddly cool internet-connected smart toy to help them learn? Before you give one of these connected toys, read