Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do?
Start by watching this video on tech support scams.
Scammers love to sound legit by pretending to be from a real company – say Microsoft or Apple. They’ll make your computer “problem” sound urgent, trying to get you to act before you have time to think. And they’ll ask you for access to your computer, your bank or credit card number, or for money. But that’s not how real tech support works.
So, before you click the link in the pop up or call that number, stop. Talk to someone you trust. Read about tech supports scams. And remember:
- Never share your bank account, credit card, or Social Security number with anyone who contacts you.
- Somebody who tells you to pay with a gift card, money transfer, or Bitcoin is a scammer. Always.
The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
- We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
- We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
- We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
- We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.
We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.
In reply to Twice this morning I got a by mandrake
You can report problems to the FTC at www.FTC.gov/Complaint. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations.
The information you put here on the blog doesn't go into the law enforcment database.
In reply to wish I had read this before by lyann
In reply to How can you talk about the Su by Deacon
We published a blog in August about scammers imitating a type of informal savings club known as a “sou sou” or “susu” to trick people into joining what amounts to an illegal pyramid scheme.
A real “sou sou” is a rotating savings club with historic roots in West Africa and the Caribbean. But scammers are pitching fake sou sou savings clubs and opportunities like “The Circle Game,” “Blessing Loom,” “Money Board”.
In reply to I constantly have pop ups on by Archiebald