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Consumer Alert

Free cruise? Try illegal robocall with an upsell.

Amy Hebert

The recorded message made it sound easy — take a phone survey and get two free tickets to go on a cruise. But, you guessed it, it wasn’t that simple.

Consumer Alert

What Do Not Call complaints are telling us

Amy Hebert

Have you gotten a call from an imposter, maybe someone pretending to be with the Social Security Administration, IRS, or a tech support company, this year? If so, you’re not alone.

Consumer Alert

Who’s reporting robocalls?

Paul Witt

Have you ever reported an unwanted call to the FTC, whether it’s a robocall (where you hear a recorded message) or call from a live person? If so, thank you.

Consumer Alert

The lead-generation bait-and-switch

Lisa Lake

You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine.