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Consumer Alert

Calling a funeral home about prices and services

Alvaro Puig
Maybe you're pre-planning a funeral for yourself or a loved one and decide to get some pricing information by calling a few funeral providers. Or you need to make urgent arrangements for a loved one who passed away in another state. When you’re making funeral arrangements, you have a right to get funeral pricing information over the phone.
Consumer Alert

Your right to get information about funeral services by phone

Alvaro Puig
Whether you’re making funeral arrangements for a loved one in another state, or simply can’t or don’t want to meet with the funeral provider in person to learn about the goods and services they offer, the FTC’s Funeral Rule gives you the right to get accurate information over the phone. FTC investigators recently discovered many violations of the Funeral Rule, including some providers that didn’t give accurate price information over the phone and others that didn’t give out any price information over the phone.
Consumer Alert

Imposters prey on families preparing for the funeral of a loved one

Alvaro Puig
We’re hearing about a new scheme that involves imposters preying on people who are grieving the loss of a loved one. The imposters pretend to be from the funeral home and say that, unless the family pays more money immediately, the funeral will be canceled. Can you imagine anything more despicable?
Consumer Alert

Scammers target loved ones of COVID-19 victims

Seena Gressin

Government imposters may have hit a new low with a scheme that targets the grieving survivors of people who died of COVID-19 by offering them help paying for their lo

Consumer Alert

Dealing with a deceased relative’s debt

Ari Lazarus

Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder.

Consumer Alert

How is the Funeral Rule working for you?

Bridget Small

Many of us don’t have experience planning a funeral. When it’s time to make arrangements, we might ask friends and neighbors for information about local providers.

Article

Funeral Terms and Contact Information

Defines commonly used funeral terms and lists resources for more information about making funeral arrangements and the options available, and where to complain if you have problems.
Article

Planning Your Own Funeral

To help relieve their families, an increasing number of people are planning their own funerals, designating their funeral preferences, and sometimes paying for them in advance.

Article

Buying a Cemetery Site

When you buy a cemetery plot, the cost is not the only consideration. The location of the cemetery and whether it meets the requirements of your family's religion are important, as well.

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