Consumer Alert
What to know before you upgrade your phone. And how to protect your new one
If you’re thinking about upgrading your phone, here are four easy steps to remove your personal information from your phone before you trade it in.
Article
Kids and Cell Phones
When you decide your kid is ready for a cell phone, here are some tools to help you think about setting limits, keeping them safe, and teaching them how to use their phones responsibly.
Consumer Alert
Fake shipping notification emails and text messages: What you need to know this holiday season
When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it's out for delivery. Notifying you about delivery. Did you know that scammers send fake package shipment and delivery notifications to try to steal people's personal information — not just at the holidays, but all year long? Here's what you need to know to protect yourself from these scams.
Consumer Alert
Did you get a text from your own number? That’s a scam
Scammers are always thinking up ways to put a new spin on their criminal tricks.
Consumer Alert
Customers wondering: high-interest banking app or highway robbery?
“It’s been almost a month and we still don’t have our money. We’re broke and putting groceries on credit cards . . .
Consumer Alert
What to do when someone steals your identity
Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts?
Consumer Alert
Is that text message about your FedEx package really a scam?
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you.
Article
How to Recognize and Report Spam Text Messages
Find out what you can do about unwanted text messages and how to report them.
Consumer Alert
Making mobile payments? Protect yourself from scams.
Using mobile payment apps like CashApp, Venmo, or Zelle can be a convenient way to get quick