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Consumer Alert

FTC puts advertisers on notice: honest opinions only

Seena Gressin
If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them. The FTC took a big step today to make sure that what
Article

Sample Customer Complaint Letter

Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want
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Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help

If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone. Maybe you signed up for a pricey sales training program at a multi-level marketing company’s recruiting
Article

How To Shop for a Home Security System and Avoid Scams

Home security systems are designed to protect you, your home, and your valuables. They vary in price and what they can do. Not all security companies are legit. So when sellers come knocking on your
Consumer Alert

FTC warns eye care prescribers to follow the law — or else

Colleen Tressler
The FTC’s Eyeglass Rule makes it easier to comparison shop — which can help you save money. After you get an eye exam that determines your best vision with eyeglasses (a refraction), your eye care
Consumer Alert

Contact Lens Rule updates: What they mean for you

Colleen Tressler
Do you wear contacts? If so, read on. You have the right to get your contact lens prescription from your eye care prescriber — whether you ask for it or not — at no extra charge. The Contact Lens Rule
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How To Spot, Avoid, and Report Fake Check Scams

Types of Fake Checks Scams Why Does this Scam Work? Fake Checks and Your Bank How To Avoid a Fake Check Scam What To Do If You Sent Money to a Scammer Where To Report Fraud In a fake check scam, a
Consumer Alert

Halloween know-how: Cosmetic contacts require an Rx

Colleen Tressler
Dressing up for Halloween can be fun. Revelers often use make-up, wigs and cosmetic contact lenses to complete their look. Cosmetic contacts lenses – also known as costume or decorative contact lenses