Article
What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Article
How To Spot, Avoid, and Report Fake Check Scams
Fake checks might look like business or personal checks, cashier’s checks, money orders, or a check delivered electronically.
Consumer Alert
Online retailer, Fashion Nova, gets a dressing down for hiding negative reviews
Shopping for clothes online can be fun and convenient, but it lacks the in-person experience of trying them on, touching the fabrics, and checking for quality.
Consumer Alert
FTC puts advertisers on notice: honest opinions only
If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them.
Article
Sample Customer Complaint Letter
Effective complaint letters explain the problem and how you’d like the company to resolve it.
Article
Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help
If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone.
Article
How To Shop for a Home Security System and Avoid Scams
Home security systems are designed to protect you, your home, and your valuables. They vary in price and what they can do. Not all security companies are legit.
Consumer Alert
FTC warns eye care prescribers to follow the law — or else
The FTC’s Eyeglass Rule makes it easier to comparison shop — which can help you save money.
Consumer Alert
Contact Lens Rule updates: What they mean for you
Do you wear contacts? If so, read on.
Consumer Alert
Halloween know-how: Cosmetic contacts require an Rx
Dressing up for Halloween can be fun. Revelers often use make-up, wigs and cosmetic contact lenses to complete their look.