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Consumer Alert

What are people reporting at DoNotCall.gov?

Amy Hebert
In the past 18 years of the National Do Not Call Registry, those of you signed up for the registry (244 million phone numbers right now) have reported millions upon millions of unwanted sales calls
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National Do Not Call Registry FAQs

The National Do Not Call Registry was created to stop unwanted sales calls. It’s free to register your home or cell phone number. If you’ve already added your phone number to the Do Not Call Registry
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Robocalls

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If you’re getting a lot of robocalls trying to sell you something, odds are the calls are illegal. Many
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Refund and Recovery Scams

They’re the worst of the worst: scams that target people who have already lost money to a scam. If you’ve been scammed, you may be targeted by a refund or recovery scam. In these scams, someone says
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What To Know About Advance-Fee Loans

Some companies promise you a loan or credit card regardless of your credit history. But they want you to pay a “processing” or other fee first. Those are scams. Learn the telltale signs. What Is an
Consumer Alert

A deceptive credit card interest rate reduction offer

Cristina Miranda
Monthly credit card bills can be a drag, especially when you’re feeling financially strapped. Finding ways to lower those bills — sometimes by simply calling your credit card company directly and
Consumer Alert

Promises for lower credit card interest rates weren’t true

Amy Hebert
When you’re having trouble paying your credit card bills, getting a lower interest rate to keep your balance in check could be a game changer. Unfortunately, companies that promise to get you those
Consumer Alert

Free cruise? Try illegal robocall with an upsell.

Amy Hebert
The recorded message made it sound easy — take a phone survey and get two free tickets to go on a cruise. But, you guessed it, it wasn’t that simple. The call was an illegal robocall. And those free
Consumer Alert

Self-defense against scams

Bridget Small
To everyone who hangs up on unwanted calls, learns about the latest scams, and checks with friends about suspicious offers: good news! People who did all those things were less likely to lose money to